Entourage Error 18493 Mailbox is Full

[Neel21]

Hi,

I am having problems with a mailbox setup on a Mac using Microsoft Entourage. whenever I send an email in Entourage - I get a Error message that says: " An unknown error (-18493) occurred. Your mailbox has exceeded the size limit "this happens everytime a user send or recieves email. Anyone else having this problem... Any ideas?

[Simpson]

Try creating a new identity and enter your account information. Although you deletes the account, it seems that there is a problem in your database. If that fails, then right-click your Exchange account and select Folder Properties -> Storage.

[Dammit]

Entourage 2004 has no size limit on the database. This error must be coming either from the exchange server or from the recipients mail server. Use the same settings what you have in the Exchange Server field in the public folder settings and remove /exchange (if you have) and use /public and see if this help.

[Neel21]

I have found that the error 18493 is related to the overall limit on message size. Not applicable in this case. However one of the symptoms was getting a "mailbox is full" error message similar to what the client was receiving. Go back and check the mailbox and I found that the client had moved the folders in your personal folders (on my computer) to the Exchange folders.