Outlook 2003 error

[Jarhead69]

one of our user gets this error in outlook 2003. "the form required to view this message cannot be displayed, contact your administrator"

I have tried deleteing the frmcache.dat file, and clearing the cache from tool-options-other-advanced options etc, but nothing is working, can you please help me.

Soz about prvious post!!!

[ThoMas321]

To work around this behavior, rename the Frmcache.dat file located in the <windows>\forms directory. Then perform one of the following two procedures (A or B) to recreate the file. Then perform C.

1. Remove the client by running Setup and selecting Remove All. Run Setup again and reinstall the client.
-or-
2.
1. Double-click the Mlset32.exe file in the Program Files\Microsoft Exchange folder to reregister Exchange in the registry.
2. Either copy the Frmcache.bak file in the Windows\Forms folder to Frmcache.dat, or obtain a copy of the Frmcache.dat file from a computer on which Windows Messaging is functioning properly and then copy the file to the <windows>\Forms folder on your computer.
3. Restart the Exchange or Outlook client and attempt the Send To operation again from the Office application.

[Jarhead69]

To work around this behavior, rename the Frmcache.dat file located in the <windows>\forms directory. Then perform one of the following two procedures (A or B) to recreate the file. Then perform C.

1. Remove the client by running Setup and selecting Remove All. Run Setup again and reinstall the client.
-or-
2.
1. Double-click the Mlset32.exe file in the Program Files\Microsoft Exchange folder to reregister Exchange in the registry.
2. Either copy the Frmcache.bak file in the Windows\Forms folder to Frmcache.dat, or obtain a copy of the Frmcache.dat file from a computer on which Windows Messaging is functioning properly and then copy the file to the <windows>\Forms folder on your computer.
3. Restart the Exchange or Outlook client and attempt the Send To operation again from the Office application.

Thank you,
The only thing that worked was replacing the file with one off another computer!