Troubleshoot "no sound" in Win XP

[Basaam]

hie,

I have Windows XP. When I play music and other sound files in Windows Media Player, the player seems to be work fine but for some reason I am not able to hear the sound at all.
What is the problem ? How can I troubleshoot this ?

[Eric B]

You can try another sound device....
If possible, plug a different output device into the computer. For example, if you have been using speakers, try a different pair of speakers or a set of headphones to make sure that the problem is not related to the device itself.

Determine whether you can hear sound. If you can hear sound, there is a problem with the original output device and the issue is resolved.

[Glenny]

Use the Windows XP Sound Troubleshooter
Windows XP includes a troubleshooting program which could help you resolve your sound issues. Start the Windows XP Sound Troubleshooter automatically or manually and then answer each question on-screen in order to try to find a resolution.

1. The first step is to start the Sound Troubleshooter
   Start Sound Troubleshooter manually by using the following steps:
   
   • Click Start, and then click Help and Support.
   • Under Pick a Help Topic, click Fixing a problem.
   • In the navigation pane on the left, click Games, sound, and video problems.
   • In the topic pane, on the right side, click Sound Troubleshooter.
   
   
2. The next step is to use the Sound Troubleshooter
   
   • Click the option that describes the problem that is occurring, and then click Next.
   • Repeat previous step until your problem is resolved or until you have reached the end of the troubleshooting path.

[JonathanD]

Check whether a sound driver is up-to-date. Out-of-date sound drivers may also cause sound problems.
You can use Microsoft Update to help you determine your current sound driver and if an update is available. Then contact the sound driver hardware or the computer manufacturer to request an updated sound driver.