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Thread: I cannot install softwares due to virus in Windows 7

  1. #1
    Join Date
    Jun 2011
    Posts
    798

    I cannot install softwares due to virus in Windows 7

    At my office pc there was already an infection due to usage of torrent application. Now I just got an application in my usb which is an important database transferring too. It is the regular exe file. When I double click the setup I receive a error. I tried this several times but the setup is not at all working. I need help for this. How to fix this and install the tool. This looks like that virus has modified my file permission and caused the damage in my system.

  2. #2
    Join Date
    Mar 2010
    Posts
    170

    Re: I cannot install softwares due to virus in Windows 7

    Many times our antivirus virus detects the virus from a file but cannot eliminate it completely. There is an reason for that. The virus is in use and because of that you get an error when you try to delete it. In this case, go into windows in safe mode. There are only minimal controls that runs with minimum processes to boot windows. Here run the setup and also do not forget to scan completely with an antivirus scanner to remove the virus.

  3. #3
    Join Date
    Mar 2010
    Posts
    235

    Re: I cannot install softwares due to virus in Windows 7

    There are two options here to fix your system. First restart the operating system and boot in safe mode. This is because of Windows installer which is not working properly. You can also check Task Manager which will not work properly. Better scan your system and if possible completely format your windows and re-install your operating system back again. Then only this will be fixed. And use a good firewall to avoid intrusion.

  4. #4
    Join Date
    May 2009
    Posts
    1,084

    Re: I cannot install softwares due to virus in Windows 7

    You will need to re-registered or installed Windows Installer service again, Remove the Windows Installer service from the registry and re-sign him to correct the registration of the Windows Installer. The service will be shut down and thereby re-registered. This ensures that the Windows Installer is working properly. For that run msiexec / unregister command from the run box or cmd. Reboot your system and run msiexec / regserver.

  5. #5
    Join Date
    Nov 2009
    Posts
    857

    Re: I cannot install softwares due to virus in Windows 7

    Go in C: \ WINDOWS \ system32 \ msiexec.exe. This is the place where windows installer is installed. The Msiexec.exe is the file which is responsible for windows setup. Click Start, and then click Run. In the box type regedit click OK. Then look for HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ MSIServer. At the right side double-click ImagePath. You have to edit the string dialog box here. Check the path and then reboot.

  6. #6
    Join Date
    Mar 2010
    Posts
    174

    Re: I cannot install softwares due to virus in Windows 7

    Press F8 to boot in safe mode. If you have installed on your computer to dual-boot or multiple-boot system, choose the appropriate operating system from the displayed list and press Enter. Click on Start and then click on Run. Then in the box give command : msiexec / regserver. This is important for registering the service to make the installed work back again. Type the command properly and then check back.

  7. #7
    Join Date
    Jun 2009
    Posts
    909

    Re: I cannot install softwares due to virus in Windows 7

    You can try a different installer for that. An installer is a service that can help you to run programs in your system easily. Or else there is other way than formatting your system and re-installing all stuff back again. There are other better antivirus which comes with an recovery tool which lets you to restore your system back to old state. In this way you can again make your system working without much hassle.

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