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Windows Vista Error COM Surrogate has stopped working

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  #1  
Old 02-02-2009
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Join Date: Oct 2008
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Windows Vista Error COM Surrogate has stopped working

Hello,

Till yesterday my Vista was working awesome but now Whenever I open a folder with videos there is an error message: COM Surrogate has stopped working. Of course I have done some research and none of the proposed methods has worked.

Thank you in advance and good night
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  #2  
Old 02-02-2009
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Re: Windows Vista Error COM Surrogate has stopped working

Hi, search the file and renames the NeVideo.ax in NeVideo.ax.bak for example, and a test (reboot your PC if necessary)!

Otherwise updating codecs with K-Lite Codec Full Pack
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  #3  
Old 02-02-2009
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Re: Windows Vista Error COM Surrogate has stopped working

  • If you are using DivX, you should be upgraded to the very latest version (6.5+)
  • If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
  • If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak
  • This will break Nero Showtime, however.
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  #4  
Old 02-02-2009
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Re: Windows Vista Error COM Surrogate has stopped working

View this threads for more info :

COM Surrogate has stopped working

Vista rc2 - Media Player 11 Error "com surrogate has stopped worki
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  #5  
Old 02-02-2009
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Re: Windows Vista Error COM Surrogate has stopped working

Quote:
Originally Posted by darshit View Post
Hi, search the file and renames the NeVideo.ax in NeVideo.ax.bak for example, and a test (reboot your PC if necessary)!

Otherwise updating codecs with K-Lite Codec Full Pack
Thank you it works, right now I do not know what has resolved the problem (the update of K-Lite Codec Full Pack or made to rename the file NeVideo.ax)?
Again thank you.
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