Windows Vista Error COM Surrogate has stopped working

[Theophilus]

Hello,

Till yesterday my Vista was working awesome but now Whenever I open a folder with videos there is an error message: COM Surrogate has stopped working. Of course I have done some research and none of the proposed methods has worked.

Thank you in advance and good night

[darshit]

Hi, search the file and renames the NeVideo.ax in NeVideo.ax.bak for example, and a test (reboot your PC if necessary)!

Otherwise updating codecs with K-Lite Codec Full Pack

[Raiz]

• If you are using DivX, you should be upgraded to the very latest version (6.5+)
  
• If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
  
• If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak
• This will break Nero Showtime, however.

[aftab1]

View this threads for more info :

COM Surrogate has stopped working

Vista rc2 - Media Player 11 Error "com surrogate has stopped worki

[Theophilus]

Originally Posted by darshit

Hi, search the file and renames the NeVideo.ax in NeVideo.ax.bak for example, and a test (reboot your PC if necessary)!

Otherwise updating codecs with K-Lite Codec Full Pack

Thank you it works, right now I do not know what has resolved the problem (the update of K-Lite Codec Full Pack or made to rename the file NeVideo.ax)?
Again thank you.