windows updates failing to install

[Benjamin]

Hi, It is more than a week I try to install updates on my PC (XP Pro SP3), but it fails to install each time. I reboot the PC as requested, but after restart it still fails to install.
Please help me.

[newtech]

test with dial-a-fix.

Dial-a-fix is a very simple program that can get out of many embarrassing situations when Windows is disturbed.
It allows you to perform small tasks such as removing temporary files or adjust the date and time of your computer. It is also much more. Dial-a-fix offers to repair the Windows Installer, handy when you can not implement a new program on your system. It can also retype Windows Automatic Update and Windows Update (WU and WAU), take a look on SSL implementation damaged or correct the problem with some DLLs (ActiveX, DirectX, Explorer, etc.).

[.:MUNDITO:.]

1- time deletes your files in windows
2- delete anything that is in the history of IE
3 - remove your complementaries modules of Windows Update in IE
4-check that security of IE 4 is a default level
IE 5-close
6-go on Windows Update
This should fix your problem

[EINSTEIN_007]

See suggestions given in similar type of threads: http://forums.techarena.in/windows-update/895360.htm
WinXP SP2 Repaired, Windows Update Sees updates, fails to install
WinXP SP2 Repaired, Windows Update Sees updates, fails to install
http://forums.techarena.in/windows-update/930431.htm

[nitesh mehta]

How to troubleshoot failed updates for Microsoft Windows and Microsoft Office
To troubleshoot a failed update, use one of the following methods. The first method is intended for a general audience, including beginning users. The other methods are intended for more advanced users.

Search for the installation error code in the Windows Update Troubleshooter

Step 1: Locate the installation error code

First, we will ask you to locate the installation error code that your computer recorded when the installation failed. To do this, follow these steps:

1. Click Start, click All Programs, and then click Windows Update or Microsoft Update.
2. On the Windows Update Web site or on the Microsoft Update Web site, click Review your update history. A window opens that shows all the updates that have been installed or that have failed to install on the computer.
3. In the Status column of this window, locate the update that failed to install, and then click the red X.
   A new window opens that displays the installation error code.
   
4. Note the error number. You will have to type or paste the error number in a search box in the next step.

Note If you would rather send your issue to a support professional and have a possible solution send to your e-mail address instead of troubleshooting this issue yourself, click Microsoft Online Assisted Support (no cost for issues related to getting updates) in the open window that contains the installation error code. In the issue report that you will be asked to send, make sure that you mention the installation error code that you noted in step “d.”

Step 2: Search for the installation error code in the Windows Update Troubleshooter

Next, we will see whether the Windows Update troubleshooter can determine which steps you should take to try to resolve this problem. To use the Windows Update troubleshooter, follow these steps:

1. In the open window that contains the installation error code, click Find Solutions.
2. In the Microsoft Update or the Windows Update window, in the Type keywords here box, type or paste the error number that you noted in substep "c" of "Step 1: Locate the installation error code"
3. Click Search.
4. If the search returns links with suggestion of what you should try next, click the links, and then try to resolve your problem with the steps provided in the related articles.
   If no suggestions are returned or if the steps did not resolve your problem, go to Step 3.

Step 3: Search for the installation error code in the Microsoft Knowledge Base

If the Windows Update troubleshooter was unable to resolve your problem, you might want to search the Microsoft Knowledge Base to see whether it can offer additional help suggestions. To do this, follow these steps:

1. In the Microsoft Update window or the Windows Update window, click Go to Knowledge Base articles.
2. Search for the error number that noted in substep "c" of "Step 1: Locate the installation error code."
3. If the search returns links to content that contains the installation error code, click the links, and then try to resolve your problem with the steps provided in that content.

If no suggestions are returned, or if you could not resolve your problem , you might want to ask someone for help or contact support. For information about how to do this, visit the following Microsoft Web site:

http://go.microsoft.com/fwlink/?linkID=21608