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Thread: error code 80246007

  1. #1
    Judy Guest

    error code 80246007

    When i try to run an update for office 2007 I get this error: Windows Update
    database is corrupted

    Although all of the other important updates ran. I tryed doing a repair.bat
    per instrutions but that did nothing. Any ideas?

  2. #2
    PA Bear [MS MVP] Guest

    Re: error code 80246007

    Known issues that you may experience when you install Office 2007 SP2...
    http://support.microsoft.com/kb/968173

    You receive an error message when you try to apply any of the 2007 Office
    service packs on a computer that is running WinXP SP2 [or SP3]
    http://support.microsoft.com/kb/942101
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002

    Judy wrote:
    > When i try to run an update for office 2007 I get this error: Windows
    > Update database is corrupted
    >
    > Although all of the other important updates ran. I tryed doing a
    > repair.bat
    > per instrutions but that did nothing. Any ideas?



  3. #3
    Judy Guest

    Re: error code 80246007

    Thanks for the help, I tried these solutions and I still get an error that
    the database is corrupted.

    Also I am running Vista.

    Judy

    "PA Bear [MS MVP]" wrote:

    > Known issues that you may experience when you install Office 2007 SP2...
    > http://support.microsoft.com/kb/968173
    >
    > You receive an error message when you try to apply any of the 2007 Office
    > service packs on a computer that is running WinXP SP2 [or SP3]
    > http://support.microsoft.com/kb/942101
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >
    > Judy wrote:
    > > When i try to run an update for office 2007 I get this error: Windows
    > > Update database is corrupted
    > >
    > > Although all of the other important updates ran. I tryed doing a
    > > repair.bat
    > > per instrutions but that did nothing. Any ideas?

    >
    >


  4. #4
    MowGreen Guest

    Re: error code 80246007

    Is this the MSKB where you saw instructions to run a .bat to resolve the
    error: http://support.microsoft.com/kb/958042

    If so, then suggest you rename DataStore.edb by first stopping the
    update service and BITS, if it's been started.
    Here's what Repair.bat should look like -

    net stop wuauserv
    net stop bits
    cd %systemroot%\SoftwareDistribution\DataStore
    ren DataStore.edb DataStore.edb.old
    ren Download Download.old
    net start wuauserv
    net start bits

    DataStore.edb is the database that the error refers to, Judy, despite
    what the KB article states. It can be corrupted by antivirus software
    scanning it while it's locked [ in use ].
    Reboot after running the .bat file and see if the system can update now.

    To avoid this issue in the future, see this:
    http://support.microsoft.com/kb/822158

    MowGreen
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    Judy wrote:

    > Thanks for the help, I tried these solutions and I still get an error that
    > the database is corrupted.
    >
    > Also I am running Vista.
    >
    > Judy
    >
    > "PA Bear [MS MVP]" wrote:
    >
    >
    >>Known issues that you may experience when you install Office 2007 SP2...
    >>http://support.microsoft.com/kb/968173
    >>
    >>You receive an error message when you try to apply any of the 2007 Office
    >>service packs on a computer that is running WinXP SP2 [or SP3]
    >>http://support.microsoft.com/kb/942101
    >>--
    >>~Robear Dyer (PA Bear)
    >>MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>
    >>Judy wrote:
    >>
    >>>When i try to run an update for office 2007 I get this error: Windows
    >>>Update database is corrupted
    >>>
    >>>Although all of the other important updates ran. I tryed doing a
    >>>repair.bat
    >>>per instrutions but that did nothing. Any ideas?

    >>
    >>


  5. #5
    MowGreen Guest

    Re: error code 80246007

    Correction:


    net stop wuauserv
    net stop bits
    cd %systemroot%\SoftwareDistribution\DataStore
    ren DataStore.edb DataStore.edb.old
    cd %systemroot%\SoftwareDistribution\
    ren Download Download.old
    net start wuauserv
    net start bits

    Without changing directories, cd %systemroot%\SoftwareDistribution\,
    the renaming of the Download subfolder will fail.

    MG


    MowGreen wrote:

    > Is this the MSKB where you saw instructions to run a .bat to resolve the
    > error: http://support.microsoft.com/kb/958042
    >
    > If so, then suggest you rename DataStore.edb by first stopping the
    > update service and BITS, if it's been started.
    > Here's what Repair.bat should look like -
    >
    > net stop wuauserv
    > net stop bits
    > cd %systemroot%\SoftwareDistribution\DataStore
    > ren DataStore.edb DataStore.edb.old
    > ren Download Download.old
    > net start wuauserv
    > net start bits
    >
    > DataStore.edb is the database that the error refers to, Judy, despite
    > what the KB article states. It can be corrupted by antivirus software
    > scanning it while it's locked [ in use ].
    > Reboot after running the .bat file and see if the system can update now.
    >
    > To avoid this issue in the future, see this:
    > http://support.microsoft.com/kb/822158
    >
    > MowGreen
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    >
    > Judy wrote:
    >
    >> Thanks for the help, I tried these solutions and I still get an error
    >> that the database is corrupted.
    >> Also I am running Vista.
    >>
    >> Judy
    >>
    >> "PA Bear [MS MVP]" wrote:
    >>
    >>
    >>> Known issues that you may experience when you install Office 2007 SP2...
    >>> http://support.microsoft.com/kb/968173
    >>>
    >>> You receive an error message when you try to apply any of the 2007
    >>> Office service packs on a computer that is running WinXP SP2 [or SP3]
    >>> http://support.microsoft.com/kb/942101
    >>> --
    >>> ~Robear Dyer (PA Bear)
    >>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>>
    >>> Judy wrote:
    >>>
    >>>> When i try to run an update for office 2007 I get this error: Windows
    >>>> Update database is corrupted
    >>>>
    >>>> Although all of the other important updates ran. I tryed doing a
    >>>> repair.bat
    >>>> per instrutions but that did nothing. Any ideas?
    >>>
    >>>
    >>>


  6. #6
    Judy Guest

    Re: error code 80246007

    actually thats not the repair file I ran I will try that one THanks!

    Judy

    "MowGreen" wrote:

    > Correction:
    >
    >
    > net stop wuauserv
    > net stop bits
    > cd %systemroot%\SoftwareDistribution\DataStore
    > ren DataStore.edb DataStore.edb.old
    > cd %systemroot%\SoftwareDistribution\
    > ren Download Download.old
    > net start wuauserv
    > net start bits
    >
    > Without changing directories, cd %systemroot%\SoftwareDistribution\,
    > the renaming of the Download subfolder will fail.
    >
    > MG
    >
    >
    > MowGreen wrote:
    >
    > > Is this the MSKB where you saw instructions to run a .bat to resolve the
    > > error: http://support.microsoft.com/kb/958042
    > >
    > > If so, then suggest you rename DataStore.edb by first stopping the
    > > update service and BITS, if it's been started.
    > > Here's what Repair.bat should look like -
    > >
    > > net stop wuauserv
    > > net stop bits
    > > cd %systemroot%\SoftwareDistribution\DataStore
    > > ren DataStore.edb DataStore.edb.old
    > > ren Download Download.old
    > > net start wuauserv
    > > net start bits
    > >
    > > DataStore.edb is the database that the error refers to, Judy, despite
    > > what the KB article states. It can be corrupted by antivirus software
    > > scanning it while it's locked [ in use ].
    > > Reboot after running the .bat file and see if the system can update now.
    > >
    > > To avoid this issue in the future, see this:
    > > http://support.microsoft.com/kb/822158
    > >
    > > MowGreen
    > > ===============
    > > *-343-* FDNY
    > > Never Forgotten
    > > ===============
    > >
    > >
    > >
    > > Judy wrote:
    > >
    > >> Thanks for the help, I tried these solutions and I still get an error
    > >> that the database is corrupted.
    > >> Also I am running Vista.
    > >>
    > >> Judy
    > >>
    > >> "PA Bear [MS MVP]" wrote:
    > >>
    > >>
    > >>> Known issues that you may experience when you install Office 2007 SP2...
    > >>> http://support.microsoft.com/kb/968173
    > >>>
    > >>> You receive an error message when you try to apply any of the 2007
    > >>> Office service packs on a computer that is running WinXP SP2 [or SP3]
    > >>> http://support.microsoft.com/kb/942101
    > >>> --
    > >>> ~Robear Dyer (PA Bear)
    > >>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    > >>>
    > >>> Judy wrote:
    > >>>
    > >>>> When i try to run an update for office 2007 I get this error: Windows
    > >>>> Update database is corrupted
    > >>>>
    > >>>> Although all of the other important updates ran. I tryed doing a
    > >>>> repair.bat
    > >>>> per instrutions but that did nothing. Any ideas?
    > >>>
    > >>>
    > >>>

    >


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