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Thread: Lenovo ThinkPad fingerprint feature not working in windows 7

  1. #1
    Join Date
    Sep 2010
    Posts
    48

    Lenovo ThinkPad fingerprint feature not working in windows 7

    Hey guys I have facing some problem while working with my laptop. I have ThinkPad T500 laptop that has Microsoft Windows 7 operating system, processor of Intel core 2 Duo @2.6GHz, RAM about 2GB and has a 160GB hard drive. This operating system I have installed recently and this will be used by the LENOVO ThinkPad fingerprint. Everything is working well but there is some problem with the Fingerprint Reader. I can’t get the access to this feature means I can’t work on the system by this feature and you know what that I don’t have any knowledge about BIOMETRIC feature. So is there is anybody has a ideas about this problem that how to solve this situation please give it to me, I want to know that what the hell is happening to my system, is there is any problem with my laptop or what? Any suggestion would make me happy please share some information.

  2. #2
    Join Date
    Jun 2009
    Posts
    1,518

    Re: Lenovo ThinkPad fingerprint feature not working in windows 7

    This type of serious problem might occur in your Lenovo laptop if and only if your system has lost the Biometric driver. This is the driver which allows you to control your system by using fingerprint feature. This is possible that you have deleted this important file which plays very important role for this feature. You can resolve this kind of problem by just reinstalling that diver in your system again. So just do it and enjoy this essential feature of Lenovo ThinkPad laptop.

  3. #3
    Join Date
    Nov 2008
    Posts
    1,514

    Re: Lenovo ThinkPad fingerprint feature not working in windows 7

    This tool is very much compatible to this operating system, so in any cases if your system not able to recognize this tool by which you are using the fingerprint facility, will not allow you to do this task. Local user can change the setting in the control panel of the Biometric framework and can use this facility as per your requirement. I have only this solution for this type situation and don’t afraid that your laptop has some damaged, just try this solution and enjoy the laptop feature.

  4. #4
    Join Date
    Mar 2009
    Posts
    1,360

    Re: Lenovo ThinkPad fingerprint feature not working in windows 7

    This Biometric framework provides support to use this fingerprint feature with new component, this tool include driver definition, client application interface, some capability to manage feature. As per my knowledge you can’t access the fingerprint feature, so to solve this just reinstall that tool and after completion just reboot your system by which this tool takes place in the system directory. To solve this problem just do as I say and enjoy the fingerprint feature.

  5. #5
    Join Date
    Nov 2008
    Posts
    1,259

    Re: Lenovo ThinkPad fingerprint feature not working in windows 7

    ---- You can normally solve this kind of thing by changing the biometric framework in the control panel. To do this just go to control panel in that select the Biometric Devices and in that change the biometric setting and in the check box just check the “allow user to use Fingerprint”. This might happen if your system has lost this driver, to fix this just reinstall the driver, this might help you to solve this problem and you can use fingerprint feature by which you can control the Lenovo.

  6. #6
    Join Date
    Nov 2008
    Posts
    1,185

    Re: Lenovo ThinkPad fingerprint feature not working in windows 7

    I have some knowledge about this kind of problem, this might happen to your laptop if and only if your system ha the lost BIOMETRIC driver. This is driver playing very important role by which you could able to use this laptop feature means you can use fingerprint and can control your laptop by this feature. This might also possible that your laptop has been damaged due to some technical problem, the simplest solution for this type of error is that you just reinstall that driver again in your system; I hope this might help you to solve this kind of problem.

  7. #7
    Join Date
    Nov 2008
    Posts
    1,221

    Re: Lenovo ThinkPad fingerprint feature not working in windows 7

    ---- Yes this is possible that your system might lose the BIOMETRIC driver, but more than that if your laptop has some kind of damaged from inside, you may face this type if problem. This simply means that you laptop fingerprint feature is run under any one device which is inside of your laptop, that might get corrupted or this Is possible that it has some kind of damaged, as per my concern to solve this, just call the hardware engineer or call the Lenovo customer care, they will give you exact solution for your problem. Try this, I am no so sure, but it helpful for you.

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