When I first logon and try to open a file by double-clicking it, the program
(e.g Word or Excel) opens and gives a message "There was a problem sending
the command to the program". Until I shut down again, double-clicking files
works fine. I suspect this is Explorer-related. Does anyone know a fix?
There is no such operating system or program.
According to the headers on your message, you are using:
X-Newsreader: Microsoft Windows Live Mail 12.0.1606
But that doesn't tell us if you are using Windows XP or Windows Vista or
Windows 7. (The name is "Windows 7", not "Windows 2007".) As indicated by
its name, this newsgroup is for peer-to-peer support of Vista, but we also
try to help with Win7 problems since there are no Win7 NGs. Microsoft has
chosen to offer forums, rather than newsgroups, for Win7.
WLMail 12.0.1606 is at least a year out of date. Get the current version at
http://download.live.com .
Now, to your actual problem...
When I search for that phrase, "There was a problem sending the command to
the program", in Bing, I get several hits. The first ones point to the Zone
Alarm application. Do you run that program?
When you post back, please be clear as to which Windows version you are
running. It often makes a big difference.
Being a little clearer: Windows 7 RC 7600 Enterprise (installed on laptop,
not on this PC).
I had done a web search before asking the question. ZoneAlarn is not
installed so I think we can rule it out:-).
Oops, Windows 7 RC 7600 Enterprise 32 bit
Your guess sounds better than anything else I've heard so far. Is there a
registry hack to put a stop to the annoyance?
No response to this problem on Win 7 forums either. I guess I will have to
live with my hasharound (if it was pretty and could be recommended, I'd call
it a workaround).
At a guess it sounds like a DDE error
Possibly. Office uses DDE to open and close programs. You could delete the
DDE info and have it open like notepad does. The downside is that instead of
opening each document in the same process it will start a new instance of
word, which chews up memory.
HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\ddeexec
is where the DDE conversation is stored, If deleted, opening documents will
default to using
HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\command
which opens like notepad. In Office 2003 it has a switch /DDE thatmay need
to be deleted.
Note Word.Document.8 is for Office 2003.
If it helps, I had the exact same problem, but only in Excel and the
solution is: In Excel, go into your *Options*, then *Advanced*, then in
the "*General*" section, _remove_the_tick_ from "*-Ignore other
appliations that use Dynamic Data Exchange (DDE)-*".
I just copied the solution from her:
'*http://thisishelpful.com/IT_Computers/fix-there-was-a-problem-sending-the-command-to-the-program-in-excel-a15.html*'
1st
UNINSTALL&reinstall OR REPAIR MICROSOFT OFFICE
2nd
..and after doing so .never use any programs which will clean temporary files
from computer.files which links word&excell are being deleted when we delete
such temp files.exspecially dummy files,junk files and duplicate files.
these such softwares will have system cleaner or 1 click cleaner, dup.file
cleaner,junk file cleaner. eg tuneup,windows 7/vista/xp manager , trace
eraser .etc
Just confirming that using the fix given above in EXCEL OPTIONS did work
immediately. No other action was required.
Window 7 64 bit
clicking on the file to open the software is my standard practice.
65804
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