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Thread: Can’t get purchase confirmation emails from Steam

  1. #1
    Join Date
    Dec 2010
    Posts
    57

    Can’t get purchase confirmation emails from Steam

    I acquire my games last many times from the steam but now don’t know what happen? Each time you acquire any game on steam you mechanically get an email "Thank you for your purchase". The previous two games I purchased, Half-Life 2 and Star Wars Kotor didn't produce those messages. Just the games of the first day produced the emails. Has anybody had same troubles? I just want help, because I keep control of my spending on steam by those emails.

  2. #2
    Join Date
    Nov 2009
    Posts
    1,191

    Re: Can’t get purchase confirmation emails from Steam

    I just acquired some games today and I got my verification e-mails about right away later than I bought them, which are truly weird. Most probable it hasn't been sent up till now because the steam servers are too busy. Unluckily there's not anything much you can do, there's no means to ask for another email receipt. I got my receipt for Magicka immediately, so possibly I am mistaken. You can however keep track, of how much you have spent from your steam account.

  3. #3
    Join Date
    Nov 2009
    Posts
    1,118

    Re: Can’t get purchase confirmation emails from Steam

    I am just new to Steam, and not at all purchased on a long sale like this one. I would like to know if this is common, for instance, on the festival sale. I will keep test out of the purchases on a MS Word document, as backup. If you do contact, please, post it here what they declare. As a minimum, as somebody posted here, all the games purchased, even those which didn't produced receipts emerge on the account in the internet (as well as the price by which you acquired).

  4. #4
    Join Date
    Nov 2009
    Posts
    1,340

    Re: Can’t get purchase confirmation emails from Steam

    I have as well had this trouble, both newly and a few years before I memorize that I don't get a verification email later than a Steam purchase. It's truly weird and random where you can get a verification email for the game acquired first and the third game but not for the second one. I have bought fairly a few games thus far in this summer sale and up to now there has been two times out of lots of purchases which I have not received a verification email. As extensive as my new games work good I am not anxious but I would as well like to know what Steam support says regarding this.

  5. #5
    Join Date
    Nov 2009
    Posts
    877

    Re: Can’t get purchase confirmation emails from Steam

    I have been lingering for email address update verification for over an hour now. I would truly like to alter my password, too. How long does this sort of thing generally take Steam? I don't remember ever having any troubles like this in the history. I am as well getting a few strange database errors. Is the damage of the uber-sale too much for them to handle. The strange thing is I got the first verification just fine, but not another one verifying the new email that occurs to be a Gmail account.

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