I am confused on what follows in several reports of WebTrends. My basic trouble centers on the duration of the visit. I recognize the need to average compared to the median - all good. What I am puzzled regarding the inclusion of so-called zero length visits. I do not understand! What are they - and what is the value in them, counting some reports of WebTrends (visitor trends) as well as others (visit summary)? I checked the knowledge base NetIQ - however clear as mud to me.Thanks for any assist!
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