SBS 2003 Remote Web Workplace issues

**IpsA** · 24-06-2009

Need some help regarding Remote Web Workplace on my SBS 2003. The problem is actually I’m not able to connect to RWW as a Local Admin group member. In details, I’m able to install Microsoft Terminal services add-in as local administrator but cannot as local admin group member. Whenever I try doing anything like this, it gives me an error message saying:

"This portion of the Remote Web Workplace requires the Microsoft Remote Desktop Active X Controls. Adjust these settings and try again"

As a troubleshooting I modified my permissions for active x download and installation so that at the least I should get prompted. But still I don’t have access to RWW as a member. Any idea what could be the problem and how can I fix it?

**LeonL** · 24-06-2009

As far as I know Microsoft RDP add-on should be installed on the clients that will connect computers in the Remote Web Workplace. Moreover, in case you are trying to connect from client with Internet Explorer 8 browser installed then remember that all ActiveX controls are disabled by default after you install Windows XP Service Pack 3 (SP3). In order to enable RWW RDP web connection, you will manually need to enable the ActiveX control on the clients.

**Taidje** · 24-06-2009

There could be some security settings as well which would be blocking the connection. You need to recheck it again. See if it is as provided below:

Click on Tools -> Manage Add-Ons -> Enable or Disable Add-Ons in IE to enable the Terminal Services ActiveX control. If you are unable to see/enable the Terminal Services ActiveX control in IE7 on XPSP3 as a workaround can you try deleting the following registry keys:

HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7390f3d8-0439-4c05-91e3-cf5cb290c3d0} HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{4eb89ff4-7f78-4a0f-8b8d-2bf02e94e4b2)
Once you delete these keys, the activeX control should be enabled in IE7.