snmp service is not stopable

Hi,

I have snmp service configured to receive/send snmp packet to a
specified server. Every now and then, the service crashes and I was
unable to restart the service. The only way to get the service running
again is to reboot the server.

The following is from the event viewer.

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 5/18/2008
Time: 9:27:14 AM
User: N/A
Computer: server
Description:
Faulting application snmp.exe, version 5.2.3790.3959, faulting module
ntdll.dll, version 5.2.3790.3959, fault address 0x000417b1.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 6e 6d ure snm
0018: 70 2e 65 78 65 20 35 2e p.exe 5.
0020: 32 2e 33 37 39 30 2e 33 2.3790.3
0028: 39 35 39 20 69 6e 20 6e 959 in n
0030: 74 64 6c 6c 2e 64 6c 6c tdll.dll
0038: 20 35 2e 32 2e 33 37 39 5.2.379
0040: 30 2e 33 39 35 39 20 61 0.3959 a
0048: 74 20 6f 66 66 73 65 74 t offset
0050: 20 30 30 30 34 31 37 62 000417b
0058: 31 1

Any idea? Thanks

is your server fully patched? does it say why you can't restart the service?

The server is fully patched. When the snmp service hang, I will not be
able to stop or restart the service. The status (on the services.msc)
would show stopping, but it never finish the stop action. I tried using
SC to stop it from the command line and it is not successfully. The only
solution is to restart the computer.

Any luck? I'm having the same problem on my 2k3 server. I have snmp enabled
because I'm using Dell's IT Assistant and Server Administrator.

No, I am also using the Dell IT assistant (on another box) and server
administrator. I am waiting for the next scheduled restart to clear the
state of the snmp service. I am also having similar problem on my other
Dell server which has the snmp service configured.

I resolved it. Bug with the Server Administrator version. I installed version
5.4.0.1 which addressed this exact issue.

I do not have a fix for the snmp hanging, but you do not have to reboot the server to get the snmp service running again.

Taskmanager -> Processes tab -> End Process for snmp.exe

This will allow you to restart the snmp service.

Just make sure you select 'show all users' in Task Manager. Thanks for the tip no need to reboot.