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I just bought the new MP4 player for my daughter few days ago. When i bought this MP4 player that time it was working properly and it was able to play the videos. But when i downloaded and transferred the video from my computer to this MP4 player for checking purpose. But the "video format error" is displayed on the screen when try to play this downloaded video file. Whereas the inbuilt video file are played very nicely by this player.
You bought the MP4 player for your daughter to gift her. But you come to know that this MP4 player is not working properly. When you purchased this player it was playing the videos. And when you transferred some videos from the computer system to this player then this player was not able to play that video clip. Do not worry sir, this is the very common problem which happens with everyone in the starting periods. This is because the MP4 player cannot play all types of video files. That is why you are getting the video format error while you try to play. The MP4 players can play the videos of the formats .mp4 , .avi and some other.
Sir first of all you should know that the MP4 players cannot play all formats of video files. They can play only those video files which are programmed in their Operating System by the manufacturer. Please check the list of the video files and formats which your MP4 player can play. Please do not transfer any videos in the MP4 player which are not supported by this player because this can create problem in your player. However if you want to play all the video files in this player then you have to convert those video files in the known formats of the MP4 player. You can use different converters to convert videos for this player. One of the very good video converter in my view is Total Video Converter.
If after converting the videos to the known formats of MP4 player the player is not able to play those video files then this is some serious problem. This can be Because of the software or the Operating System of the MP4 player. It is the chance that the software of this MP4 player is not detecting the file formats or the software is corrupted. that is why this player is not able to play the videos files. Take this MP4 player to the shop from where you have taken and tell them about this problem.