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Thread: Faults in Dell XPS 15z construction

  1. #1
    Join Date
    Oct 2011
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    64

    Faults in Dell XPS 15z construction

    Just a few days ago i have purchased dell xps 15z. I am happy with the piece. But there are two concerns those really bothers me and that is all about solidity...The first annoying thing i have found in this notebook was, Chrome metal thingy going each corner and all around the system but it doesn't looks like it will stick forever. The next thing that really bothers me is the plastic around screen. it seems to me that it doesn't fitter properly or might not placed with proper Glue. does anyone else noticed these things? Do you think that this construction fault will also come under the warranty.

  2. #2
    Join Date
    Mar 2011
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    1,341

    Re: Faults in Dell XPS 15z construction

    Dell launched its Inspiron laptop because by design errors would overheat with an abnormally short life of the motherboard as a result. According to the complaint that the man put down Dell would have been aware of the problems that could dive, but decided the Texas system builder's lap still to sell computers. Because the problem only occurs over time, in most cases the warranty already expired.

  3. #3
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    Jun 2011
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    Re: Faults in Dell XPS 15z construction

    Dell will eventually hit the spontaneous breakdown of the type of laptop with free repair. The repair costs were quite high, between 381 and 760 according to Dell . Because the defect is usually just after the warranty period of one year occurred, Dell refused to perform the repairs for free. The company was projected that if the laptop for so long had trouble free run, there could be a design fault.

  4. #4
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    Jul 2011
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    Re: Faults in Dell XPS 15z construction

    The manufacturer defect is common everywhere. There is nothing to blame about. If there is really a fault on the side of Dell and they are aware about this, then they will really gonna replace your laptop at zero cost. You dont need to worry about that. The manufacturer error is not something intended. it just happens. Just enquire about this in Dell customer service. If the issue is all certain models then you can RMA it. However before sending your system for replacement just make sure that the damage has not been made by yourside. If you have damaged it after the purcahase then you gonna need to pay the repair cost

  5. #5
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    Jul 2011
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    Re: Faults in Dell XPS 15z construction

    So it was definitely a design fault. According to a lawyer can not hide behind the Dell warranty expired. A product should go as long as the consumer can reasonably expect that a computer is certainly more than one year.

  6. #6
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    Jul 2011
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    Re: Faults in Dell XPS 15z construction

    Devices should have a lifetime which reasonably can be expected. This is in addition to the factory store. The store (Dell in this case) is liable to the consumers. After all, the store has a sales agreement to cost you closed. If a store sells extra warranty, they sell something that you actually deserve. Stores also give this talk and in doing so: Being right is one thing, like getting something else. MAW always win in court, but shops assume that you do not no if late. Some additional guarantees also provide additional services such as repairs to your home within 24 hours. You'd have to pay extra for. It is not fun if you've lost your PC 3 months for repair.

  7. #7
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    Jul 2011
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    Re: Faults in Dell XPS 15z construction

    Yes and there's more, they still own the defect had to find out.

    Dell himself had at first been able to discover that repairs the problem was caused by a design fault. A bit cowardly of such a company and then insisting that it is using. The fact that a certain type of laptop is often a particular problem emerges would still have to indicate a problem outside the consumer seems to me. I think that the law guarantees consumers quite a fine should be included for companies who stubbornly insist that it is to consumers, as they reasonably could to see that the product is.

  8. #8
    Join Date
    Aug 2011
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    1,218

    Re: Faults in Dell XPS 15z construction

    For example,

    The Dell Inspiron Series 4100-4150 also a design fault. When you close the laptop screen flips is standard practice at the bottom of the keyboard / touchpad. Leaving the third from the top of the screen, a line (read corruption) arises. Here I have already talked about Dell, but they do this by saying that you probably have something heavy on the laptop or put the bag too full.

    I also have absolutely no complaints about my Dell laptop it works fine. I am also very good experience with the service from Dell Behalf on this point.

  9. #9
    Join Date
    Feb 2010
    Posts
    641

    Re: Faults in Dell XPS 15z construction

    True, Dell will replace only the parts (eg motherboard) and send the defective parts for repair of Dell's suppliers. Who repair it and send the item back to use in a subsequent repair.

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