HTC Droid Eris hanging a lot

[Bees]

I have this cell phone Droid Eris and that too from HTC. I really do not think that it was the best choice to make. I have seen that this cell phone is really not working in the manner as it was supposed to. I have seen that this cell phone simply hangs a lot and really there is no way out of the issue. I have noticed that after the one month of use it was hanging a lot and I really was fed up with this. I consulted the Tech Support and they asked me to make the firmware upgrade for the same. I had seen the reviews for the same and I really thought that it will be better and will serve me in a proper manner as I was having a very bad experience with the cell phones from Motorola. I have seen that after getting the cell phone updated there have been a number of issues with the cell phone. The trackball has got affected. The lagging issue still persists and I have also seen that the battery of the cell phone has also got affected. Before the update I was able to get the battery backup of more than 20 hours but now I can barely see the cell phone lasting for 3 to 4 hours. What can be done here? Is there really anything that you all can suggest me? I have seen that in order to come out of the freezing situation of the cell phone I have to switch off the cell phone and after restarting the cell phone I can continue with the work.

[Abenaki]

After looking at the whole thing that you have presented here it seems to me that you will be required to make the updates again on the cell phone. I am of the opinion that while making the update you must have missed on something and hence you are getting the trouble. You can just go with the steps given below and then see if the issues in your case get solved. You will be required to have the latest firmware installed in your case so that the cell phone can really serve you well. You can Google this term on the Internet Android 2.1 firmware; get it downloaded and then you will have to rename it to update.zip. Now making use of the Data Cable you will be required to import this ZIP file to your SD card. After the successful import of the file switch off the cell phone. In order to power up the ERIS you will have to press the Volume Down.Now after the cell phone starts you will have to see for the recovery option and then press the Power button. IF you have done all the things well till here then you will see a Triangle having an exclamation mark over it. Then you can just hold Power and Home buttons. You will have to search and select the Apply sdcard:update.zip option. Finally you will be required to select the Reboot system now and then wait for the process to get complete.

[Beothuk]

Yes I even think that you were missing on some of the steps. Well it will be really fine if you can go with the steps that have been given above. Also if you do not find the steps trustworthy then you can wait for the On The Air updates to come. This service will automatically fetch you the update that are required by your cell phone. I have heard that they are for sure going to come up with this. Also this will be the official service and if you go with this then there are very less chance that you will be out of the warranty or you will be out of the contract that you have with the cell phone. In addition to this let me tell you that you will have the updates working if and only if you have not installed anything worst or anything illegal before on your cell phone.

[Delaware]

The procedure that was explained in the second post of the thread is really something risky. So if you want to go with this then you will have to keep the warranty thing at risk as the update that you will be going to install might not be from the official servers and hence there are chances that you might lose the warranty. IN addition to this I would also like you to see if you can make the downgrade on the cell phone and see if that can really prove out to be remedy in your case. Well it seems that the cell phone that you are having does not require the upgrade just make the downgrade and see if it is working in the fine manner here after. Hope that you will have no trouble in going with this step. Just let me get notified about the same.

[Fox28]

I would really like you to have the Soft Reset on the cell phone. I have seen that the issues like lagging or unresponsive applications that are making the cell phone of yours frustrating can be easily solved with the soft reset. Not only that; it will also restore your cell phone to the normal state at which it was before. Follow the steps below and see if it can really solve the various issues that you have got after making the update:

• You can see the red phone icon that is there at the front of the cell phone; you will be required to press and hold that button.
• Once you are done with this then you will be required to select the Turn off and let the cell phone get switched off.
• Then you will be required to remove the battery and keep it out for say 10 minutes.
• After the ten minutes passes then you can again install the battery in the cell phone.
• After this you can press the red phone icon so that the cell phone can start.

[Shantimay]

If the soft reset does not solve the issue then I think that it will be great if you can just go with the Hard Reset. For sure before going with this make sure that you have the back up of all the data there. As the steps mentioned below will clear all data and settings out of the cell phone. For proceeding with this you will have to turn of the cell phone first. Then you can just keep pressing the Volume Down button on the cell phone. After this you will have to press the Send button along with the Volume Down button. After that the Power button will be required to press as well. You will see the instructions on your screen that you will be required to follow so that you can get the Hard Reset complete. If that also does not solve the issue then you can for sure go with the replacement.