Issues with Gateway MT6916 laptop

[Oswaldo]

I have a Gateway MT6916 laptop which is installed with Windows XP operating system on it. The laptop used to work fine but now I am facing multiple problems with the laptop. The laptop sometimes will not charge when connected to the AC adapter and now the laptop wont boot at all. When the laptop boots, the system gets stuck at regular interval. This started to happen few days back. I cant figure out what is causing the problem and hence need your help. Therefore if anybody else if facing similar Issues with Gateway MT6916 laptop then please suggest some solutions. Thanks in advance.

[Theodot]

The charging point on the laptop can be faulty due to which the laptop is not getting charged. If the charging point on the laptop has lose connection with the battery of the laptop then the battery wont get charged. Check if the charging point of the laptop is proper. Also the AC adapter which you are using to charge the laptop could be faulty and can be causing this problem. Try using some other AC adapter to charge the laptop and see if the laptop is charging. Use the AC adapter with same voltage rating as the laptop as connecting adapter with incompatible ratings would damage the laptop.

[Panchu]

The battery of the laptop must be out of charge due to which you are not able to boot the laptop. If the battery of the laptop does not have enough charge then it wont be able to provide enough power for the laptop to boot. Therefore connect the laptop to the AC adapter and see if the battery is getting charged. Let the battery charge for about 3 to 4 hours. Once the battery has enough charge, try and start the laptop.

[Halina]

By looking at the problem I suspect that the problem is with the system memory of the laptop. If the system is not able to access the RAM, then it will not boot. It is possible that the RAM chips are displaced from their respective slots due to which the system is not able to access the RAM. If you can open the laptop, open it and then remove the RAM chips. Clean the connecting terminals of the RAM and replace it back in its respective slots. If there are multiple chips try booting the laptop using single chip at a time. If for any particular chip if the system does not boot then discard the RAM chip as it may be faulty.

[Deep23]

The hard drive of the laptop must have got corrupt because of which you are facing such problems. Hard drive of the laptop is very unreliable. The hard drive consists of a movable head and platters. Slightest shock to the hard drive can cause the alignment of the movable head and platter to change making the hard drive inaccessible. Hence remove the hard drive of the laptop and connect it to some other computer. Check if the hard drive is getting detected or not. If the hard drive gets detected, download the hard drive diagnostic tools and run it on the hard drive. Check if there are any errors while running the test. If the errors encountered are irreparable then you will have to replace the hard drive of the hard drive.

[Regina]

Mostly all the laptops face the problem with residual charge. Residual charge gets stored near the RAM chips. If the voltage of the residual charge stored crosses a threshold level then the system will not be able to detect the RAM. To solve such problem, you will have to discharge the residual charge. To discharge the residual charge, shut down the laptop and remove the battery of the laptop. Press and hold the power button for about a minute. Replace the battery and see if the system boots successfully or not.