Hello everyone,
2 days ago, Windows Update informs me that he must install a major update, the SP1 pack . I downloaded the thing, installed it all through the windows software. the following message: Oxc01a001d! and remains stuck on the file 28948/100386.
Since I had tried everything beautiful I could not restart my computer . I tried safe mode (which does not) and all the menu options of repair (including System Restore to an earlier point that turned into space for several hours) . Nothing works except the command prompt but I have no idea what I could do with it, then I do something with it? And of course I have not made a recent backup of my files.
I ask my question, unless one of you knows how to repair vista anyway, I have the Restore CD from Toshiba only would mean losing all my documents. So is there way to save on an external hard drive or a USB some files from my computer? And without access to the office? Thank you so much for taking the time to read my problem and if one of you at the slightest indication to me that would be really really super nice!
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