Norton 360 won't scan in safe mode

[Auspicious]

The entire instantaneously I had installed Norton 360 (v.3.5.2.11), on a Dell Latitude D630 by means of Vista (SP2). Program seems to run extremely well in regular mode, additional than when scanning in safe mode, it by no means starts scanning (stays on Total Items Scanned: 0. I encompass to read and followed the submission from a preceding position regarding using the Norton Install Tool in safe mode and reinstalling by means of the similar results. Does anybody have several suggestion then you can post here.

[Paisley007]

The Norton Users Discussion Forum Are you having several tribulations that would for the reason that you to desire to scan in safe mode at present. Do you have encompassed several additional live time sanctuary programs installed at present. What sanctuary program were you using previous to and how was it shifted. Did you install N360 on a clean system. I attempted to run GMER in standard mode, additional than got the error: "6kif60e has stopped running A difficulty caused the program to stop running properly. Windows determine to notify", so I ran the program in safe mode.

[addie]

Yes, I have encompassed been having tribulations for at the same time as. I supposed a virus or malware that seemed to encompass affected together my preceding Norton product (Norton internet Security) and the Spybot search and devastate. It was in addition preventing my browsers from opening or several Microsoft updates. Subsequent to install of N360 in Normal mode, it said it originate and repaired a heuristic virus, subsequent to restart permitted MS updates and the browsers to work, additional than I required to create certain that the entire was well by doing a scan in safe mode, and this is the tribulations.

[Carley]

Well, let's observe. You might not be capable to run the scan in safe mode for a combine of reasons. First, you might tranquil have encompassed some malware on your system which requirements to be cleaned up. Second, you might not encompass a clean install of N360 for the reason that you had malware on your system previous to you installed N360. Third, in view of the fact that you had NIS previous to, how did you eliminate NIS previous to you installed N360.

[Pabloa]

I in addition ran a Malwarebytes scan the entire in excess of again (in safe mode), which came up clean this time. I encompass attached the Malwarebytes log from the scan that originate things. Perhaps it’s a Vista communication. The scan runs O.K. in safe mode on two additional apparatus by means of XP. Any input determines to be to a great extent appreciated.

[Sabastiaan]

I looked at the log and I am not certain regarding that last item that it originates. Are you certain that Malwarebytes fixed the entire those things. Working with the program in safe mode is not always the most excellent thing for the reason that not the whole thing gets loaded up when you are in safe mode. That last item listed might be indicative of a rootkit. I am going to ask somebody to give the impression of being at your log. It's hard to tell although in view of the fact that that log is previous to Malwarebytes fixed no matter which. In the meantime, might you please run a HiJackThis for us.

[TanujC]

I downloaded HiJackThis and endeavor to run the program, at which position I got this communication: "For a number of reason you system denied write have admission to the Hosts file. If several hijacked domains are in this file, HijackThis might not be capable to fix this. If that occurs, you necessitate to edit the file yourself. To do this, hit it off Start, Run and type: notepad C:\Windows\System32\drivers\etc\hosts and press Enter. Find the line(s) HijackThis reports and eliminate them. After that you have to save the file as 'hosts.' (By means of quotes), and reboot. For Vista, exit HijackThis, right hit it off on the HijackThis icon, select 'Run as administrator'. I then exited and ran the program as an administrator.