I too am very confused with Norton software. Do they want you to remove the current software before you install an upgrade or new version?
I cannot download any virus updates too.
Uninstall did not help.
I too am very confused with Norton software. Do they want you to remove the current software before you install an upgrade or new version?
I cannot download any virus updates too.
Uninstall did not help.
Removing Norton Automatically
Norton has created an automatic removal program to remove the following software products when the normal removal methods fail. Warning: if you use ACT! or WinFAX, back up those databases and uninstall those products as well. The removal tool will remove the following software products from your computer.
* Norton AntiSpam 2004 - 2005
* Norton Antivirus 2003 - 2007.2
* Norton Ghost 2003, 9.0, and 10.0
* Norton GoBack 3.1 - 4.2
* Norton Internet Security 2003 - 2007.2
* Norton Password Manager
* Norton Personal Firewall 2003 - 2006
* Norton SystemWorks 2003 - 2007
* Norton Confidential Online 2007
* Norton Internet Security 2007 Add-on Pack
* Norton Save and Restore 1.0 - 2.0
* Norton 360
Follow these directions to download the Norton Removal Tool and run it to remove the above programs.
1. Click on the following link to download the Norton removal tool
ftp://ftp.symantec.com/public/englis...moval_Tool.exe
2. Click Save and save the file to your desktop
3. Close all Norton Application windows you may have open, and double-click on Norton_Removal_Tool.exe to start the removal tool. Windows Vista users will have to right-click on the file and select "Run as Administrator"
4. After the removal tool finishes, you should be prompted to restart your computer.
5. Once the computer restarts, your Norton product should be uninstalled.
You can also have a look at this thread
Norton - Removal
Hope this helps you!
I got a bug somehow which destroyed Norton Antivirus 2007. A scan with another AV showed many infected files within Norton. I have followed the steps and removed Norton as far as possible but on Word and Excell I still get the following message when trying to open files "Norton Antivirus 2007 does not support the Repair Feature, please uninstall and reinstall". This I cant't do as I bought Norton of the Internet and would have to re-purchase! I don't intend to spend more money as Norton was a waste of time.
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