Problem installing HP laserjet 1020 USB

[Viensterrr]

Hello,

I have to install a laserjet 1020 that connects or USB under windows xp. But when i try to install the installation fails. I have XP SP3 and I have a motherboard which has 6 USB ports( Dualcore processor 2GB memory, etc.) If you have any idea about this problem please write to me.

Thank you in advance.

[T.J.]

Hi,
What error You get when it fails installation. if you did install the motherboard drivers might be necessary for a USB connection on it. if it is USB, do other USB devices like USB mouse or a USB memory stick or a USB external disk work correctly.

[Viensterrr]

I receive the following error message:

"Cannot install this hardware. There was a problem installing this hardware (HP Laserjet 1020). An error occurred during the installation of the device: The driver installation file for this device is missing a necessary entry. This may be because th INF was written for Windows 95 or later. Contact your hardware vendor. Click Finish to close the wizard."

[Hardwareman]

The cause of this error is not well understood at this time and is still under investigation. First, make sure the USB cable you are using is a USB 2.0 cable and that it isn't damaged and second - the issue may be related to either SP3 or IE8. You could try rolling back to see if that resolves.

[deoWo]

I solved the problem this way:

Control Panel - Administrative Tools - Computer Management - Device Manager

Right click on - USB2Enhanced Host Controller - Disable

This way I could instal my HP LaserJet 1020 Printer .