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keyboard and mouse frozen system restore failed

Windows XP Support


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  #1  
Old 12-05-2007
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Join Date: Jul 2006
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keyboard and mouse frozen system restore failed

I have a computer and the keyboard and mouse on it freezes and I have to manually shut down my computer. I am using Norton antivirus and I have run different scans and it did not detect a virus. I have also tried many times to do a System Restore from many different dates and that also failed. What else can I do? Can anyone please help me out? Thanks

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  #2  
Old 12-05-2007
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Join Date: May 2006
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Re: keyboard and mouse frozen system restore failed

You have to reinstall the driver that in most cases is the same one for keyboard and mouse. You can even try to install the 2 different drivers for the keyboard and mouse one is IntelliType Pro 5.2 and the other is IntelliPoint 5.2. Download it directly from the microsoft website from here - http://www.microsoft.com/en-in/downl...s.aspx?id=2447
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  #3  
Old 15-05-2007
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Join Date: Oct 2005
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Are you also facing any other issues with other devices? You can try to check the Event Viewer that will give you some clue. For same, you can right click on my computer and then manage and then event viewer.
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