I got a call from a business user regarding a PC with Windows XP with latest updates. He did some maintenance work on the computer defragging, spyware scan and removal, etc and now the PC will not start beyond the user style logon screen. When the computer starts it stops at the logon scree displaying an icon for his user account. If he clicks this icon then the computer tries to get to the desktop but comes right back to the logon screen with no error message displayed. He says that the mchine did not display the logon screen, that is, goes straight through to the desktop, until this issue happens. Can anyone please help me out? Thanks.
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