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Window Updates scan is slow and updates not installing

Windows Update


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  #1  
Old 13-04-2007
Mark \(MCP\)
 
Posts: n/a
Window Updates scan is slow and updates not installing

Windows XP Pro SP2
Internet Explorer 7 (7.0.5730.11)

When Windows Update loads in Internet Explorer 7 and I click Custom, the
search takes a long time to show the updates available. Windows Update
shows the following updates under High Priority:

Security Update for Windows XP (KB925902)
Windows Malicious Software Removal Tool - April 2007 (KB890830)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB932168)

When these updates install, they fail to install. Here are some errors that
I commonly see in the log file:

%WINDIR%\System32\WindowsUpdate.log

Handler FATAL: UH: 0x80070002: Inventory failed
Handler FATAL: UH: 0x80070002: GetNextRequiredFiles failed
Handler FATAL: UH: 0x80070002: GetRequiredFilesForSandboxState failed
DnldMgr FATAL: DM:CAgentDownloadManager::GenerateAllDownloadRequests:
GenerateDownloadRequest failed with 0x80070002.
DnldMgr Error 0x80070002 occurred while downloading update; notifying
dependent calls.

When the updates try to install, the Install Updates window shows:

Downloading Security Update for Windows XP (KB925902) (update 1 of 6)...
done!
Downloading Security Update for Windows XP (KB931784) (update 2 of 6)...
failed!
Downloading Security Update for Windows XP (KB930178) (update 3 of 6)...
failed!
Downloading Security Update for Windows XP (KB931261) (update 4 of 6)...
failed!
Downloading Security Update for Windows XP (KB932168) (update 5 of 6)...
failed!
Downloading Windows Malicious Software Removal Tool - April 2007 (KB890830)
(update 6 of 6)... done!
Initializing installation...

Note: the "Initializing installation..." process sits there for some time
before actually trying to install the updates.

Continues:

Installing Security Update for Windows XP (KB925902) (update 1 of 6)...
failed!
Installing Windows Malicious Software Removal Tool - April 2007 (KB890830)
(update 6 of 6)...

Here is another error from the %WINDIR%\System32\WindowsUpdate.log file:

80070002 MicrosoftUpdate Failure Content Install Installation
Failure: Windows failed to install the following update with error
0x80070002: Security Update for Windows XP (KB925902).


and then the following updates were not successfully installed (as shown in
the Installing Updates window):

Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB932168)

How do I get these updates to install in XP?

Thanks.



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  #2  
Old 18-04-2007
Mark \(MCP\)
 
Posts: n/a
Re: Window Updates scan is slow and updates not installing

I tried the MS steps and this did not solve the problem. The errors
continue to occur.

It seems this error is not correctable at this point in time and the updates
that installed through Automatic Update caused this problem. I would like
to install the security updates that need to get installed and correct this
problem.

Thanks.


"TaurArian [MS-MVP]" <taurarianREMOVECAPS@gmail.com> wrote in message
news:%23Ym5cYlfHHA.4652@TK2MSFTNGP02.phx.gbl...
> You receive a "0x80070002" or "0x80070003" error code after you download
> an update from
> Windows Update, from Microsoft Update, or from Windows Server Update
> Services
> http://support.microsoft.com/kb/910336/en-us
>
> When searching for available updates on the Update site, you see the
> 0x80070002 or
> 0x80070003 error
> http://update.microsoft.com/windowsu...=en&IsMu=False
>
> If that hasn't helped:
> You may receive an error message that contains the "0x8DDD0018" code or
> the "0x80246008"
> code when you try to download updates from the Microsoft Windows Update
> Web site or from
> the Microsoft Update Web site
> http://support.microsoft.com:80/kb/910337/en-us
> Windows could not start the Background Intelligent Transfer service on the
> local computer.
> For more information review the system event log. If this is a
> non-Microsoft service
> contact the service vendor and refer to service-specific error
> code -2147024894.
> (0x80070002)
> Error: Path not found (0x80070003)
>
>
> --
>
> ====================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Backup and data recovery: http://www.acronis.com.sg/
> Enhancing file system performance: http://www.diskeeper.com/defrag.asp
>
>
> "Mark (MCP)" <nipperspot-at-gmail-dot-com> wrote in message
> news:%23yCru3cfHHA.3564@TK2MSFTNGP06.phx.gbl...
> | Windows XP Pro SP2
> | Internet Explorer 7 (7.0.5730.11)
> |
> | When Windows Update loads in Internet Explorer 7 and I click Custom, the
> | search takes a long time to show the updates available. Windows Update
> | shows the following updates under High Priority:
> |
> | Security Update for Windows XP (KB925902)
> | Windows Malicious Software Removal Tool - April 2007 (KB890830)
> | Security Update for Windows XP (KB931784)
> | Security Update for Windows XP (KB930178)
> | Security Update for Windows XP (KB931261)
> | Security Update for Windows XP (KB932168)
> |
> | When these updates install, they fail to install. Here are some errors
> that
> | I commonly see in the log file:
> |
> | %WINDIR%\System32\WindowsUpdate.log
> |
> | Handler FATAL: UH: 0x80070002: Inventory failed
> | Handler FATAL: UH: 0x80070002: GetNextRequiredFiles failed
> | Handler FATAL: UH: 0x80070002: GetRequiredFilesForSandboxState failed
> | DnldMgr FATAL: DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> | GenerateDownloadRequest failed with 0x80070002.
> | DnldMgr Error 0x80070002 occurred while downloading update; notifying
> | dependent calls.
> |
> | When the updates try to install, the Install Updates window shows:
> |
> | Downloading Security Update for Windows XP (KB925902) (update 1 of 6)...
> | done!
> | Downloading Security Update for Windows XP (KB931784) (update 2 of 6)...
> | failed!
> | Downloading Security Update for Windows XP (KB930178) (update 3 of 6)...
> | failed!
> | Downloading Security Update for Windows XP (KB931261) (update 4 of 6)...
> | failed!
> | Downloading Security Update for Windows XP (KB932168) (update 5 of 6)...
> | failed!
> | Downloading Windows Malicious Software Removal Tool - April 2007
> (KB890830)
> | (update 6 of 6)... done!
> | Initializing installation...
> |
> | Note: the "Initializing installation..." process sits there for some
> time
> | before actually trying to install the updates.
> |
> | Continues:
> |
> | Installing Security Update for Windows XP (KB925902) (update 1 of 6)...
> | failed!
> | Installing Windows Malicious Software Removal Tool - April 2007
> (KB890830)
> | (update 6 of 6)...
> |
> | Here is another error from the %WINDIR%\System32\WindowsUpdate.log file:
> |
> | 80070002 MicrosoftUpdate Failure Content Install
> Installation
> | Failure: Windows failed to install the following update with error
> | 0x80070002: Security Update for Windows XP (KB925902).
> |
> |
> | and then the following updates were not successfully installed (as shown
> in
> | the Installing Updates window):
> |
> | Security Update for Windows XP (KB925902)
> | Security Update for Windows XP (KB931784)
> | Security Update for Windows XP (KB930178)
> | Security Update for Windows XP (KB931261)
> | Security Update for Windows XP (KB932168)
> |
> | How do I get these updates to install in XP?
> |
> | Thanks.
> |
> |
>
>



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