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Thread: Windows Explorer keeps crashing

  1. #1
    Join Date
    Oct 2011
    Posts
    1

    Windows Explorer keeps crashing

    I could really use someones help. :(
    My Windows explorer keeps crashing on me and every time I hit the "restart button" I only get a few short seconds before it crashes again. It's gotten to the point where I can't access any of my folders or files when I log in the normal way. Though the weird thing is, when I'm in safe mode I can access most of my documents and programs, but ONLY if I have Firefox open. And whenever I minimize or click out of Firefox, automatically reverting back to the desktop, it will stop on me again. This is making me think that whatever it is is probably on my desktop or in one of the folders there. Any ideas on how to get rid of it?

    Report

    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.0.6001.18164
    Application Timestamp: 4907e242
    Fault Module Name: ad2mpgdmx.ax
    Fault Module Version: 7.3.0.46599
    Fault Module Timestamp: 4a7163b3
    Exception Code: c0000005
    Exception Offset: 000c5f20
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 40d4
    Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
    Additional Information 3: 40d4
    Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79

  2. #2
    Join Date
    May 2011
    Posts
    526

    Re: Windows Explorer keeps crashing

    while searching about your issue i found the following link. go through it and see if its helpful for you or not. i am sure it will give you some idea about your issue. and after this also you are facing the same issue then post back here. i will try to solve you query.

    Windows explorer keeps crashing
    Help! Windows Explorer Keeps Crashing.
    I have a problem with Vista - Windows Explorer keeps crashing
    Windows Explorer keeps crashing and tries to restart in windows 7

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