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Thread: Mshtml.dll crash

  1. #1
    Join Date
    Jan 2009
    Posts
    41

    Mshtml.dll crash

    Hello, when I'm trying to surf the web, an error message appears saying IE must close. Here are the details. Thank you in advance for your help.

    Signature of the problem:
    Name of problem event: APPCRASH
    Application Name: iexplore.exe
    Application version: 7.0.6001.18000
    Timestamp of the application: 47918f11
    Module name default: mshtml.dll
    Version of the default module: 7.0.6001.18203
    Timestamp of the module by default 496ed0f3
    Offset of the exception 00208d4d
    System Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1036
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    No additional information 4: ea6f5fe8924aaa756324d57f87834160

  2. #2
    Join Date
    Dec 2008
    Posts
    1,108

    Re: Mshtml.dll crash

    The difference between stupidity and genius is that genius has its limits. - Albert Einstein

    What we think, we become (Please don't think you are a superhero and don't try to fly)

    "SUCCESS IS NOT A DESTINATION , IT'S A JOURNEY"

  3. #3
    Join Date
    Nov 2008
    Posts
    173

    Re: Mshtml.dll crash

    You can view the article about this problem on Microsoft’s web site at:
    http://support.microsoft.com/kb/8920...173&sid=global

    This fix only works for Windows XP Service Pack 2

  4. #4
    Join Date
    Apr 2008
    Posts
    2,277

    Re: Mshtml.dll crash

    Doesn't look to be caused by malware.

    The most common cause of this is from Google Desktop. If you use it disable the Web History checkbox in Google Desktop indexing options

    If you are not using Goggle desktop not sure what else to offer. Although as your problem has to do w/ Goggle also it must along similar lines.

  5. #5
    matthewforu Guest

    Re: Mshtml.dll crash

    ARe you using Windows Millenium Edition... This is a fairly common error in Windows Me and some versions of Windows 98?SE. using older versions of Internet Explorer 6. You can buy Microsoft Internet Explorer 6.0 or 6.1 on disc for cost of postage from www.microsoft.com, or download the full version and reinstall it. It is also an error in Windows versions that are installed from an older disk of Windows Me or Windows 98.

    The easiest fix is to reinstall Microsoft Internet Explorer 6 or 6.1 from Disc, which is available free from Microsoft, or from your friendly neighborhood geek.

    It is caused by using an old version of MSHTML.DLL which gives you the error message:

    Iexplore.exe has encountered a problem and needs to close. We are sorry for the inconvenience. If you view the data that the error report contains, the following error signature information is listed:

    5.50.4134.100 various

    Internet Explorer 6 requires MSHtml.dll version 6.0.2600.0. The error message may occur if you are using a different version of MSHtml.dll such as 5.50.4134.100. An incorrect verion of this dynamic link library (DLL) can cause an access violation, and thus the problem you report.

    To resolve this issue, you can download the correct file from http://dll-files.com/dllindex/dll-files.shtml?mshtml
    or search within www.dll-files.com

    You have to remove the old version from the "C:\Windows\sysbackup" directory. Thats where Windows keeps such information.

    To download and reinstall Internet Explorer 6, you can find it at

    http"//www.microsoft.com/windows/ie/downloads/ie6/default.asp

    Method 2:

    Re-extract Mshtml.dll from the Internet Explorer version 6 cabs. To do so, follow the steps listed for your operating system. For Windows ME:

    1. Click Start. Click Run, type msconfig, and then click ok.
    2. Click Extract.
    3. Type ie_1.cab, and then click start.
    4. In the restore from field, type c:\windows\woindows update setup files.
    5. In the Save As field, type c:\windows\windows update setup files, and then click ok.
    6. When you receive a prompt to backup the file to C:\Windows\helpdesk\sfc, click Yes or OK
    7. If you receive the following prompt, click Yes or OK:
    The backup folder does not exist. Do you want to create it.
    8. If you receive a dialog box that says: "the file was successfully extracted, click ok
    9. Click Start, Click Run, Type msconfig, and then click OK
    10 Click Extract
    11. Type Mshtml.dll, and then click start.
    12. In the Restore from field, type C:\Windows\windows update setup files.
    13. In the Save as field, type C:\windows\system, and then click ok.
    14. When you receive a prompt to backup that file to C:\Windows\Helpdesk\Sfc, click Yes or OK
    15. When you receive a dialog box that says: The file was successfully extracted, Click Ok
    16. Close System file Checker and then restart the computer.

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