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Driver Active Touch Document Loader required

Networking & Security


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  #1  
Old 21-04-2009
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Join Date: Feb 2009
Posts: 26
Driver Active Touch Document Loader required
  

Hello , I Am Getting this Error message on my Windows Sbs Server 2003 I Dont know ,How did this Got enter into My system Can You Tell me how can i get rid of this error?

Event Type: Error
Event Source: TermServDevices
Event Category: None
Event ID: 1111
User: N/A
Computer: ----
Description:
Driver ActiveTouch Document Loader required for printer ActiveTouch Document Loader is unknown. Contact the administrator to install the driver before you log in again.

please Help me solve this Thanks in Advance for Your suggestion

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  #2  
Old 21-04-2009
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Join Date: Feb 2008
Posts: 2,634
Re: Driver Active Touch Document Loader required

I'd ignore these, as they're generated any time a client logs on with a
printer that doesn't have an associated printer driver loaded on the server.I think if you don't want them to load and don't want to see these errors
you can do the following in your user defined inf file:
ActiveTouch Document Loader = ""
Please test.
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  #3  
Old 21-04-2009
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Join Date: Jan 2006
Posts: 3,779
Re: Driver Active Touch Document Loader required

WebEx uses Active Touch so that two users on separate computers can interact. In my case, a vendor was demonstrating a product called FactSet using WebEx. Why the other printers were disabled, I do not know.
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  #4  
Old 21-04-2009
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Join Date: Oct 2008
Posts: 88
Re: Driver Active Touch Document Loader required

This sounds like a user logging into terminal server session and it automatically tries to add their default printer.
This is a default behaviour of terminal server. Don't worry about it. If you want to stop it from happening you'll need to edit the GPO that the terminal server is on to stop it adding the users default printer.
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