DVD/CD ROM not starting

[soomar]

DVD/CD ROM is not starting
When i have checked with MS help line I get the following message:
The device can not start(code 10)
I do not recieve any online solution from MS

[Prophet]

If the device has a FailReasonString value in its hardware key, that string appears as the error message. The driver or enumerator puts this registry string value in its string value and find the exception it sends. If there is no FailReasonString in the hardware key, you receive the the above given error message, the error has added its own custom error text to your Windows system when the device was installed, then when the device encounters an error, you will see the custom error message specific to that device.

[Vinayak]

Thread Moved.

[Maxforu]

Go to Device manager by right clicking My Computer -> Properties -> Hardware Tab -> Device Manager button. Then uninstall CD-ROM drive and select Scan for hardware changes. It will automatically install the device with built-in drivers.

[soomar]

does not work.

[Rawko]

If the device has a FailReasonString value in its hardware key, that string is displayed as the error message. The driver or enumerator puts this registry string value there. If there is no FailReasonString in the hardware key, you receive the following error message: This device cannot start. (Code 10)

Check this microsoft guide for more information :
Explanation of error codes generated by Device Manager

[soomar]

I have installed Window 7 ,but when I try to install anti virus or MS office,I get error massage and failed to be able any software. I have HP Pavlion dv2000, see sombody can help me.

[deoWo]

Typical Code 10 error issues
The Code 10 error pertains mainly to hardware issues and to compatibility issues between hardware and software. Therefore, we recommend that you troubleshoot these issues by focusing on device drivers, on device configuration issues, and on hardware compatibility issues.

For more help check out this link : Description of Code 10-related errors

[soomar]

can somebody suggest me a free download manager which I can download?How to have free softwares to break the password, guard the folder/file and registry cleaner or to carry out repair work and to freeze the C or D drive from virus attack? I will appreciate your help.