Alright here it is, I have been trying to get my soundmax integrated audio drivers installed on my HP 6735b. The issue began after the helpdesk at my university decided to re-image my laptop with an updated image. Unfortunately I can't ask them to fix this problem because their solution to everything is to re-image and I am not about to lose everything again.
I have tried installing the drivers manually from the device manager, when i do the installation encounters an 1078 error "the name is already in use as either a service name or service display name"
In the setupapi.log i have found that the issue is installing the audio service"aeaudio.sys" as shown below:
Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [HdTanqueraynocamera.Interfaces] from "c:\documents and settings\administrator\desktop\open\smaxwdm\w2k_xp\adihdaud.inf".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of "HDAUDIO\FUNC_01&VEN_11D4&DEV_194A&SUBSYS_103C3609&REV_1004\4&186BFABE&0&0001".
#-035 Processing service Add/Delete section [HdTanqueraynocamera.Services].
#E279 Add Service: Failed to create service "AEAudio". Error 1078: The name is already in use as either a service name or a service display name.
#E033 Error 1078: The name is already in use as either a service name or a service display name.
#E275 Error while installing services. Error 1078: The name is already in use as either a service name or a service display name.
#E122 Device install failed. Error 1078: The name is already in use as either a service name or a service display name.
#E154 Class installer failed. Error 1078: The name is already in use as either a service name or a service display name.
#I060 Set selected driver.
#I125 Installing NULL driver for "HDAUDIO\FUNC_01&VEN_11D4&DEV_194A&SUBSYS_103C3609&REV_1004\4&186BFABE&0&0001".
#I121 Device install of "HDAUDIO\FUNC_01&VEN_11D4&DEV_194A&SUBSYS_103C3609&REV_1004\4&186BFABE&0&0001" finished successfully.
I have also tried installing straight from the downloaded drivers that I have acquired from the HP website but I get the error message "Audio driver installation failed, would you like to continue with the rest of the setup"
In the device manager, the marked device is "Audio device on high definition audio BUS"-drivers not installed
I have removed everything related to soundmax from the registry and from the hard drive. but still encounter the same problem.
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the hardware is enabled in the bios
i have the drivers from HP
have tried the "uninstall then restart"
there is no malware or viruses on my system
windows audio service is enabled
system info:
windows xp pro ver. 2002 sp3
AMD turion x2 ultra
dualcore mobile zm-80
2.10 Hhz 1.74 gb RAM
Any help would be greatly appreciated, you dont realize how much sound does for you until its gone.
please dont reply telling me to do things like un install then restart or simple things like this. I am a computer tech student not an idiot.
Again I have been trying to resolve this issue for months now I had to swallow my pride to join this forum and ask for help! thanks guys.
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