I am not able to login to support.microsoft.com page, ad I also cannot access the Microsoft Knowledge Base. I am getting the below error message
Internet Explorer cannot display the webpage. I run "Network Diagnostics for Win XP" and I got the message:"Windows did not detect any problems with your internet connection over HTTP and HTTPS, but was not able to make a successful connection over FTP. The most likely cause of this problem is that firewall client running on your machine is blocking the necessary FTP ports".
HTTP, HTTPS, FTP connectivity
warn FTP (Passive): Error 12031 connecting to ftp.microsoft.com: The connection with the server was reset
info HTTP: Successfully connected to www.microsoft.com.
warn HTTPS: Error 12037 connecting to www.passport.net: The date in the certificate is invalid or has expired
info HTTPS: Successfully connected to www.microsoft.com.
warn FTP (Active): Error 12031 connecting to ftp.microsoft.com: The connection with the server was reset
error Could not make an FTP connection.
Can anyone please help me out? Thanks
Bookmarks