In my family somebody added another user account onto our computer. After that, it will boot to the welcome screen but neither my account or mom's would respond. I tried many solutions using F8 and del from opening screen but nothing worked. The option of F5 gives me safe mode options, F8 gives me booting frm hard drive or a CDRom, and Del gives me a setup with Cmos, Bios, etc. So, after deleting this new user account from the safe mode, the issue was still not solved. I have done a system restore but there was no effect on the welcome screen. Does anyone know how to solve this issue? Thanks.
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