Hi, i need some urgent help from you all guys. I am using a Windows XP Professional laptop with Service Pack 2. Internet Explorer 7 is my default browser. Now the problem i am facing is the error mentioned in my subject title while trying to install driver for Motorola Q9H Smartphone USB Modem. The problem started recently about a week ago. When i connected my Motorola phone with the laptop using its USB cable, i saw a new 'New Hardware Wizard' running and trying to install the device as well its drivers. But after few seconds, it ends up saying:
"Cannot Install this hardware
There was a problem installing this hardware:
SmartPhone Wireless USB Modem
An error occurred during the installation of this hardware.Fatal Error during installation"
I tried few troubleshooting to get rid of this such as using the installation CD which came along with the phone, also tried downloaded driver from the web but yet the same error message everytime. However when i tried installing the same on other computer, it works fine. Then whats the problem with my laptop? Any help would be appreciated.
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