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Thread: Windows Live problem with SP3?

  1. #1
    Join Date
    Apr 2005
    Posts
    12

    Windows Live problem with SP3?

    About a month ago I did a fresh install of Windows XP with Service Pack 2. Now after a month I thought to upgrade the same installed Service Pack 3. Ran windows update and installed all recent patches successfully. Installed an updated Antivirus suite. All ok so far. Now its been a week since SP3 and today I noticed that I have not installed Windows Live Mail and Messenger. Hence download Live installer and selected just 3 programs to install, that are Mail, messenger and Picture Viewer. I clicked next and they started installing.

    Suddenly all stopped and I received error for all three programs. Tried installing again and the same error. Restarted the system and tried again, but yet the same result. When I checked the Event viewer, this is what I found listed over there:

    Event ID ( 5000 )
    WindowsLiveSetup ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: wlsetupdiagnostic, windows live messenger, 8.5.1302.1018, oninstallend_ 0x80004002, 12.0.1471.1025, NIL, NIL, NIL, NIL, NIL, NIL.


    I though installing these programs individually can help out. Download standalone installer for Live Messenger but that too doesn’t installs. It starts installation but quits without any error or warning. Is this the problem with Service Pack 3? I never had such problems until I was using Service Pack 2. Any idea how the problem can fixed?

    Many Thanks.

  2. #2
    Join Date
    Jul 2004
    Posts
    114

    Re: Windows Live problem with SP3?

    Yes, there are possibilities because Service Pack 3 is still in Beta version and could obviously have such problems. It seems that all the "bugs" do not seem to be fixed yet and hence you need to wait for some more time. So unfortunately you may need to re-install windows xp with SP2.

  3. #3
    Join Date
    Jun 2008
    Posts
    1
    I had the exact same problem, resolved it by:

    Start > Run > regsvr32 wups2.dll

    Derf

  4. #4
    Join Date
    Jun 2008
    Posts
    1
    Thank you very much, I have just had this same problem with the Proper release of SP3 and it has worked a treat.

    Thank you

  5. #5
    Join Date
    Dec 2008
    Posts
    1

    Re: Windows Live problem with SP3?

    no, it doesn't work :((((

    Silvia

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