itunes installation failed due to Quicktime failure to open Error

[Dakshi]

I have a Windows XP system with Service Pack 3. As of now I was using older version of iTunes. Today I found that there is an newer version of iTunes available hence tried to update the same but ended with an error message saying:

“ERROR 2096 iTunes can't run because QuickTime failed to open.”

I did some searches on Web and found an article on Apple knowledge base regarding the same. I did everything mentioned over there but nothing helped. Finally I uninstalled iTunes and QuickTime both from the system and tried reinstalling the latest version but nothing helped.

Please provide some help to fix this issue.

[Judy B]

Just go through the following steps and see if it helps:

• Right-click on the QuickTimePlayer application (located in C:\Program Files\QuickTime) and choose Properties from the shortcut menu.
• In the Properties window, click the Compatibility tab
• Deselect all checkboxes currently selected in the Compatibility tab.
• Click Apply.
• Close the Properties window.

Also check the following article describing the same problem with solution:
Error 2096 while starting QuickTime or iTunes

[Dakshi]

Thanks for the help Judy.

That really helped.