error message,"Windows cannot clear ARP cache"

[Rickygstring]

When I get online, my web connection is lost after only a few minutes. When I
go to Control Panel and tell Windows to repair the connection, I get the
message,'Windows cannot clear ARP cache" Then tells me to contact the person
in charge of my network. Well that's me. I've tried changing the network
card, and same result. I'm using a DELL desktop, with a Broadcom 40/400x
network card and controller. I've been told this card has some problems, but
I suspect it's a problem with XP, or my IE6.
Any help would be appreciated.

[Shenan Stanley]

Rickygstring wrote:
> When I get online, my web connection is lost after only a few
> minutes. When I go to Control Panel and tell Windows to repair the
> connection, I get the message,'Windows cannot clear ARP cache" Then
> tells me to contact the person in charge of my network. Well that's
> me. I've tried changing the network card, and same result. I'm
> using a DELL desktop, with a Broadcom 40/400x network card and
> controller. I've been told this card has some problems, but I
> suspect it's a problem with XP, or my IE6.
> Any help would be appreciated.

- Download (from Broadcom) the latest driver and install it.
(Are you sure about the model you gave? Is it a 440x card and not what you
stated above?)
http://www.broadcom.com/support/ethe...oaddrivers.php

Otherwise - look over this...
http://www.neowin.net/forum/lofivers...p/t322845.html

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

[nass]

"Rickygstring" wrote:

> When I get online, my web connection is lost after only a few minutes. When I
> go to Control Panel and tell Windows to repair the connection, I get the
> message,'Windows cannot clear ARP cache" Then tells me to contact the person
> in charge of my network. Well that's me. I've tried changing the network
> card, and same result. I'm using a DELL desktop, with a Broadcom 40/400x
> network card and controller. I've been told this card has some problems, but
> I suspect it's a problem with XP, or my IE6.
> Any help would be appreciated.


Are you able to ping the localHost IP 127.0.0.1 or other IP addresses, for
example the Router/modem?.
-Do you use Router or modem or combination together?, wireless or wired?.
-What make you think it is the ARP not your Hardware or connection settings?.
- If you have Wireless what kind of Encryption/security are you using (WEP,
WPA)?.
- Are you using Static or Auto IP address, check your TCP/IP settings for
IP, DNS.
How to troubleshoot TCP/IP connectivity with Windows XP
http://support.microsoft.com/kb/314067
TCP/IP Fundamentals for Microsoft Windows
http://www.microsoft.com/technet/net...fund_ch16.mspx
Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine, do you have connection and stable one?.
Wireless network group:
http://www.microsoft.com/communities...&lang=en&cr=US

Or the General Network group here and read these two Q & A:
http://www.microsoft.com/communities...xp=&sloc=en-us
HTH.
nass
-------
www.nasstec.co.uk

[Patrick Keenan]

"Rickygstring" <myname@home> wrote in message
news:4057AB3E-6B58-4ACD-B22E-9158F18E9445@microsoft.com...
> When I get online, my web connection is lost after only a few minutes.
> When I
> go to Control Panel and tell Windows to repair the connection, I get the
> message,'Windows cannot clear ARP cache" Then tells me to contact the
> person
> in charge of my network. Well that's me. I've tried changing the network
> card, and same result. I'm using a DELL desktop, with a Broadcom 40/400x
> network card and controller. I've been told this card has some problems,
> but
> I suspect it's a problem with XP, or my IE6.
> Any help would be appreciated.

Network cards can be had for a little over $10, so it might be worthwhile to
test with another.

HTH
-pk

[Shenan Stanley]

Rickygstring wrote:
> When I get online, my web connection is lost after only a few
> minutes. When I go to Control Panel and tell Windows to repair
> the connection, I get the message,'Windows cannot clear ARP
> cache" Then tells me to contact the person in charge of my
> network. Well that's me. I've tried changing the network card,
> and same result. I'm using a DELL desktop, with a Broadcom
> 40/400x network card and controller. I've been told this
> card has some problems, but I suspect it's a problem with XP,
> or my IE6. Any help would be appreciated.

Patrick Keenan wrote:
> Network cards can be had for a little over $10, so it might be
> worthwhile to test with another.

I almost missed this too:
"... I've tried changing the network card, and same result. ..."

;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

[Rickygstring]

"Shenan Stanley" wrote:

> Rickygstring wrote:
> > When I get online, my web connection is lost after only a few
> > minutes. When I go to Control Panel and tell Windows to repair the
> > connection, I get the message,'Windows cannot clear ARP cache" Then
> > tells me to contact the person in charge of my network. Well that's
> > me. I've tried changing the network card, and same result. I'm
> > using a DELL desktop, with a Broadcom 40/400x network card and
> > controller. I've been told this card has some problems, but I
> > suspect it's a problem with XP, or my IE6.
> > Any help would be appreciated.
>
> - Download (from Broadcom) the latest driver and install it.
> (Are you sure about the model you gave? Is it a 440x card and not what you
> stated above?)
> http://www.broadcom.com/support/ethe...oaddrivers.php
>
> Otherwise - look over this...
> http://www.neowin.net/forum/lofivers...p/t322845.html
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
> I took a lool at the link you recommended, neowin.net forum, and tried thier suggestions. Comp seems to be acting weird for awhile, so I uninstalled and re-installed Network card.
At present, thinks seem OK. I will monitor it and let you know. Many thanks
for your help. I'll keep my fingers crossed. Yes, it is s Broadcom 440X card.
Ciao!
Rickygstring
>
>

[BikerChick]

What usually works for me is to go to Services via Control Panel -> Administrative Tools, and stop the "Routing and Remote Access" Service. Once that Service is stopped, Windows is able to clear the arp cache, etc. and repair the connection.

[ju.c]

Please don't delete previous posts, thanks.


"BikerChick" <BikerChick.3o233e@DoNotSpam.com> wrote in message news:BikerChick.3o233e@DoNotSpam.com...
>
> What usually works for me is to go to Services via Control Panel ->
> Administrative Tools, and stop the "Routing and Remote Access" Service.
> Once that Service is stopped, Windows is able to clear the arp cache,
> etc. and repair the connection.
>
>
> --
> BikerChick