I am running Windows XP Pro and have found that my preferred backup software, Genie Backup will not backup and fails with a message telling me that the issue relates to the Volume Shadow Copy Service. I have tried ntbackup and have found the same issue, that is while the software runs it does not complete and fails with an error. So it does tells that the problem lies to the Volume Shadow Copy Service. I have checked that all relevant services are started and I have carried out some solutions but nothing worked. Any ideas?
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