Help! Error code 1000007e

[frenze31]

Hi!

I need help.My fathers laptop always crashing :mad::( i can't fix it

here's the event viewer says:
Error code 1000007e, parameter1 c0000005, parameter2 f72c97f8, parameter3 f7a3cb48, parameter4 f7a3c844.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data in Words:
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303120 37303030
0020: 50202065 6d617261 72657465 30632073
0030: 30303030 202c3530 63323766 38663739
0040: 3766202c 62633361 202c3834 33613766
0050: 34343863

Data in Bytes:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 66 37 32 63 39 37 66 38 f72c97f8
0040: 2c 20 66 37 61 33 63 62 , f7a3cb
0048: 34 38 2c 20 66 37 61 33 48, f7a3
0050: 63 38 34 34 c844

i uploaded my minidumps :)

SO please help me!

[JAMES_911]

What operating system have you installed? Have you tried scanning your pc with some antivirus application? You might be getting those errors due to bad drivers or a rootkit. It could be also related to some memory issue, so try running memory diagnostics as well. As I am not an expert to diagnosis a minidump all by myself, hopefully someone else will have a clue where the problem lies.

[Vespera]

Error 1000007e occurs due to bad drivers or a rootkit. First make sure you have scanned your computer with a good antivirus software. Then reboot your computer in Safe mode. Go to Start, right-click on My Computer, and select Properties. Go to Hardware tab, and then click on Device Manager button. Expand Sound, video and game controllers node. Uninstall the Creative SoundBlaster Live (Value) device. Reboot your computer in Normal mode.

[frenze31]

@James_911

Im using windows XP Professional SP3

@Vespera

i don't use Creative SoundBlaster Live and i can't find it i only see these things:
Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Realtek High Definition Audio
Video Codes

Thats all.

and btw im using eset nod 32 virus
and i know it has a virus
but i remember nod32 fixed it

[super soaker]

The 1000007e Stop Message is essentially identical with the 0000007e stop code. It means that a system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues. Check the Event Viewer (EventVwr.msc) for additional information. You didn't say under what circumstances this appears. I have several articles linked on it, for particular situations, on http://aumha.org/win5/kbestop.htm - click 7E in the menu at left.