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Thread: XP Blue Screen stop error 0x0000008e and win32k.sys error

  1. #1
    Join Date
    Jul 2006
    Posts
    442

    XP Blue Screen stop error 0x0000008e and win32k.sys error

    I just turned on my computer and got some Stop error messages - 0x0000008e, (0xc0000005, 0xbf803ea8, 0xf89157c4, 0x00000000) and win32k.sys address bf803ea8 base at bf800000, datestamp 48025f2a. I am not able to start the computer in safe mode, it will just go to this same blue screen again and again. Can anyone please help. Thanks.

  2. #2
    Join Date
    Sep 2005
    Posts
    1,370

    Re: XP Blue Screen stop error 0x0000008e and win32k.sys error

    I think that there might be some driver failing. You can try to disconnect hardware that could get it to boot, then let you add stuff back one at a time. The proper way to find the driver is to use a debugger to indentify by using the second argument to the error as the address of the process run by the driver.

  3. #3
    Join Date
    Oct 2005
    Posts
    2,358
    This problem may occur when you run a program that dynamically creates and deletes menu items within a loop. If you use the keyboard to control the program menu, you may trigger a race condition in the menu handler of the Win32k.sys driver during the MNOpenHierarchy function call. More information here - http://support.microsoft.com/kb/834450

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