Hi, I am having a Toshiba Satellite P30 laptop running with Windows XP Home Edition SP3. All partitions are NTFS file system. Suddenly the laptop started giving me some problems. It stops working automatically but I can still move my mouse cursor and Alt+Tabs works fine. Nothing else works, I cannot click any Window or type anything.
This happens more than 20 times a day, I thought could be due to virus hence updated my Antivirus and performed deep scan but it dint found anything. Furthermore I ran Windows Update and installed all latest patches, also tried Disk Cleanup, and more but nothing helped. Later I thought to run CHKDSK and Defrag but none of these tools are running. Whenever I try to run the Check Disk, it gives me an error message saying : “windows was unable to complete the disk check"
Any idea what could be the problem and how can I fix it? Please help.
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