System Recovery does not work for Blue Screen error at startup

[Bhuvan]

I have a Gateway laptop that is running on Windows Vista 32 bit operating system which was pre-installed on the machine when I bought it. After using this laptop a couple of months, I am getting a blue screen error message once in a while now? Below is the full description of the blue screen error message that you can see:

A problem has been detected and windows has been shut down to prevent damage to your computer.

Technical Information:
STOP: 0x000000E3 (0x805E9DE0,0x83A49D78,0X00000000,0X00000002)
CI.dll - Address 805E9DE0 base at 8051F000, DATESTAMP 47ba6222

Is there anyone who can help me out?

[anshusehgal]

First of all you should try to boot into Safe Mode, to do that you simply have to press F8 key on the keyboard before the Windows Logo appears on the monitor screen. After that you will be taken to a screen where you will be given a list of choices and from which you need to select Safe Mode option. After that when Safe Mode boots up properly, simply restart the pc and then try to boot in the normally in Windows and then see if the problem gets solved. Incase if this doesnt work then you will have to either troubleshoot some programs that are installed on your machine such as the uninstallation and reinstallation of Drivers, software upgrades or either scan to remove viruses from your pc with the help of some good antivirus software.

[Metaldigger]

The type of problem that you are facing could be caused by a problem with NTFS file system exception handling. This problem occurs because the structured exception handler tries to release a lock that was not obtained. Download the Update for Windows Vista (KB951250) package now from here to solve this issue.