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Thread: Windows Mail could not be started. (0x80070002)

  1. #1
    Join Date
    Oct 2004
    Posts
    76

    Windows Mail could not be started. (0x80070002)

    I was using Windows mail on this Vista computer since a long time. Don’t know what went wrong today suddenly, when I try to open Windows mail, I got a pop up saying “Windows Mail could not be started. Initialize junk filtering. Your computer may be out of memory or your disk is full. (0x80070002)”

    I don’t know how it appeared suddenly and when I click close on this error, I got the new one saying:

    “Windows Mail could not be started because MSOE.DLL could not be initialized.”

    Somebody please help.

  2. #2
    Join Date
    Sep 2004
    Posts
    151

    Re: Windows Mail could not be started. (0x80070002)

    I don’t know what could be the exact reason for this error but you can fix it by simply resetting the message store location. To do so, first open Windows explorer, click on Organize, go to View tab and click on Show Hidden Files and folders, click Ok.

    Now in the windows explorer, navigate to this location:
    C:\Users\{yourusername}\AppData\Local\Microsoft\Windows Mail
    Here rename the Windows Mail folder to something else, like Windows Mail.old. That’s it. Now restart Windows Mail and it should work properly.

  3. #3
    Join Date
    Oct 2004
    Posts
    76

    Re: Windows Mail could not be started. (0x80070002)

    Thanks a lot for the steps buddy but that dint worked as well. I tried renaming the folder and restarted the PC itself . But still when I start Windows Mail, getting the same thing.

    What else?

  4. #4
    Join Date
    Sep 2004
    Posts
    113

    Re: Windows Mail could not be started. (0x80070002)

    As there is no option to re-install Windows mail (re-installing fix many problems) I think deleting the registry for Windows mail will fix the problem. So first take backup of your Windows mail including contacts, mail, etc and type “Regedit’ in Start > Run. Press Enter. Now delete the following keys from the registry editor:

    HKEY_CURRENT_USER\Software\Microsoft\Windows Mail
    HKEY_CURRENT_USER\Identities

    Now restart the computer and see if Windows mail working. It should work fine now.

  5. #5
    Join Date
    Jan 2012
    Posts
    1

    Re: Windows Mail could not be started. (0x80070002)

    HI,
    Yeh its really work. Back up ur regestiry and delete it and again run that file.. its works...

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