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Thread: Wireless Failure after Service Pack 3

  1. #16
    gohnad Guest
    Does the Rebuild the Winsock LSP chain help win xp pro machines by chance? My box cannot connect to my router after sp3 install.

  2. #17
    PA Bear [MS MVP] Guest

    Re: Winsock LSP chain help win xp pro

    Possibly related KBs include...

    Device Manager and Network Connections may be blank after you install
    Windows XP Service Pack 3
    http://support.microsoft.com/kb/953791

    Device Manager may not show any devices and Network Connections may not show
    any network connections after you install Windows XP Service Pack 3
    http://support.microsoft.com/kb/953979

    A Windows XP SP3-based computer loses wireless connectivity when it resumes
    from standby or from hibernation, or you receive an error message when you
    try to put the computer in standby or in hibernation:
    http://support.microsoft.com/kb/951447

    Windows XP SP3-based client computers cannot access the network when some
    DHCP information is unavailable
    http://support.microsoft.com/kb/953761

    An ADSL router may restart occasionally after you install Windows XP SP3 or
    Windows Vista:
    http://support.microsoft.com/kb/955084

    ===========================

    Look! => Free unlimited installation and compatibility support is available
    for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
    e-mail support is available only in the United States and Canada. Go to
    http://support.microsoft.com/oas/def...spx?gprid=1173 | select "Windows
    XP" then select "Windows XP Service Pack 3"

  3. #18
    Krunk Guest

    Wireless Failure after Service Pack 3

    I got the same problem but I could solve it by installing a free wireless client. For example this one: http://nl.softpicks.net/software/Int...t_nl-23225.htm

  4. #19
    Shenan Stanley Guest

    Re: Wireless Failure after Service Pack 3

    <snipped>
    <not likely by the one responding to the posting, but by the choice of
    a web forum instead of newsgroup/newsreader>

    <below is an actual link to the full conversation>

    Krunk wrote:
    > I got the same problem but I could solve it by installing a free
    > wireless client. For example this one:
    > http://nl.softpicks.net/software/Int...t_nl-23225.htm
    >
    > Hopefully it works for all of you!
    >
    > Posted as a reply to:
    >
    > Wireless Failure after Service Pack 3
    >
    > After configuring a new installation of XP at Service pack 2
    > Compact wireless
    > usb adapter (model wusb54gc) I connected to the update site to
    > download the
    > patches and went ahead with sp3. Since instaling sp3, if I use the
    > XP
    > configuration utility I cannot get any connection and if I use the
    > Linksys
    > tool, I get a very low speed.
    >
    > The only way I got this to work was deleting and reinstalling the
    > device
    > driver. Needless to say I have stopped all upgrading until we can
    > figure out
    > why wireless is being disrupted. Is it USB related or is it
    > wireless?
    > Any suggestions would be appreciated.



    What you really responded to:
    http://groups.google.com/group/micro...ca6a212189ef6/
    (The entire conversation, archived; not some partial response thanks to
    synchronization with som web forum.)

    And the proper solution is to get with the manufacturer of the wireless
    network device (visit their web page) and obtain the latest driver/software
    for your device and install it.

    On rare occassion, it may be necessary to remove all network components and
    install them again - basically clearing everything and starting fresh - but
    with the latest software/drivers.

    If the installation of SP3 is done correctly (with care) and/or there has
    been proper maintenance performed on the machine before SP3 was ever thought
    of (periodic normal maintenance - even a toaster needs cleanup of the
    crumbs) - the problems seem to be few and far between when installing SP3.

    For example - if you followed these steps to install SP3 for Windows XP, in
    general, most people would have no problems installing SP3 for Windows XP.
    Also - their machine would likely run better and it would definitively help
    pinpoint any issues the machine was/could be having.

    First - before anything else - answer this:

    Do you have an HP branded computer with an AMD processor?
    (If so - answer and wait. If not, answer and continue with the steps.)

    Fix your file/registry permissions...

    Ignore the title and follow the sub-section under "Advanced Troubleshooting"
    titled, "Method 1: Reset the registry and the file permissions"
    http://support.microsoft.com/kb/949377
    *will take time
    (** Ignore the last step - you'll install SP3 shortly, but not now.)

    Reboot and ...

    Download/install this:
    http://support.microsoft.com/kb/290301

    After installing, do the following:

    Start button --> RUN --> type in:
    "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
    --> Click OK.
    (The quotation marks and percentage signs and spacing should be exact.)

    Download, install, run, update and perform a full scan (separately) with the
    following two applications (freeware versions are the ones to use for this):

    SuperAntiSpyware
    http://www.superantispyware.com/

    MalwareBytes
    http://www.malwarebytes.com/

    After performing a full scan with one and then the other and removing
    whatever they both find completely, you may uninstall these products,
    if you wish.

    Download and run the MSRT manually:
    http://www.microsoft.com/security/ma...e/default.mspx

    Reboot.

    Download/Install the latest Windows Installer (for your OS):
    ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
    http://www.microsoft.com/downloadS/d...displaylang=en

    Reboot.

    and...

    Download the latest version of the Windows Update agent from here (x86):
    http://go.microsoft.com/fwlink/?LinkID=91237
    .... and save it to the root of your C:\ drive. After saving it to the root
    of the C:\ drive, do the following:

    Close all Internet Explorer windows and other applications.

    Start button --> RUN and type in:
    %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
    --> Click OK.

    (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
    NEXT --> When it finishes installing, click on "Finish"...

    Reboot.

    Then follow the instructions here:

    How do I reset Windows Update components?
    http://support.microsoft.com/kb/971058

    Reboot.

    Now for SP3...

    1) Download the full SP3 installation file.

    Windows XP Service Pack 3 Network Installation Package for
    IT Professionals and Developers (works just as well for you.)
    http://www.microsoft.com/downloads/d...8-1E1555D4F3D4

    You are just saving it right now - not running it yet.

    2) Ensure (as well as plausible) you have no spyware/malware by doing a full
    scan with SuperAntiSpyware and MalwareBytes. If you are following
    along, you have already done this!

    3) CHKDSK
    How to scan your disks for errors
    http://support.microsoft.com/kb/315265
    * will take time and a reboot

    4) Defragment
    How to Defragment your hard drives
    http://support.microsoft.com/kb/314848
    * will take time

    5) Ensure your hardware drivers are up to date (from the hardware
    manufacturer's respective web pages.) Never get hardware drivers
    for hardware that was not created/sold by Microsoft from Microsoft.
    You will need to visit at least one web site if you have a third-tier
    computer (like a Dell, HP, IBM, Lenovo, Packard Bell, Gateway, etc)
    and have your model number and/or serial number ready to locate
    the proper drivers for you specific model. Otherwise you may have
    to visit several web sites in order to get the latest motherboard
    chipset drivers, the latest video device drivers, the latest audio
    device drivers and the latest network (wired and wireless) drivers.

    6) Reboot right before you try to install SP3.

    7) Disconnect from the internet before installing (physically disconnect -
    pull the network cable or disable the router/modem.)

    8) Disable your antivirus and antispyware applications when you are
    about to install SP3. Usually right-click on the icon in the taskbar
    gives you a choice to do so.

    Install SP3 by running the downloaded executable. Reboot when
    requested to do so. Logon and let the machine 'settle' for about
    10 minutes. Reboot. Give it 5 minutes after logon to 'settle' - reboot.

    After that - there will be more updates.

    Log on as an user with administrative rights and open Internet Explorer
    and visit http://windowsupdate.microsoft.com/ and select to do a
    CUSTOM scan...

    Every time you are about to click on something while at these web pages -
    first press and hold down the CTRL key while you click on it. You can
    release the CTRL key after clicking each time.

    Once the scan is done, select just _ONE_ of the high priority updates
    (deselect any others) and install it.

    Reboot again.

    If it did work - try the web page again - selecting no more than 3-5 at a
    time. Rebooting as needed.

    The Optional Software updates are generally safe - although I recommend
    against the "Windows Search" one and any of the "Office Live" ones or
    "Windows Live" ones for now. I would completely avoid the
    Optional Hardware updates. Also - I do not see any urgent need to install
    Internet Explorer 8 at this time.

    Seriously - do all that. This is like antibiotics - don't skip a single
    step, don't quit because you think things will be okay now - go through
    until the end, until you have done everything given in the order given. If
    you have a problem with a step come ask and let someone here get you
    through that step. If you don't understand how to do a step, come back and
    ask here about that step and let someone walk you through it.

    Then - when done - let everyone here know if it worked for you - or if you
    have more issues

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html



  5. #20
    PA Bear [MS MVP] Guest

    Re: Wireless Failure after Service Pack 3

    Device Manager may not show any devices and Network Connections may not show
    any network connections after you install Windows XP Service Pack 3
    http://support.microsoft.com/kb/953979

    A Windows XP SP3-based computer loses wireless connectivity when it resumes
    from standby or from hibernation, or you receive an error message when you
    try to put the computer in standby or in hibernation:
    http://support.microsoft.com/kb/951447
    --
    ~PA Bear
    www.banthecheck.com


    Krunk wrote:
    > I got the same problem but I could solve it by installing a free wireless
    > client. For example this one:
    > http://nl.softpicks.net/software/Int...t_nl-23225.htm
    >
    > Hopefully it works for all of you!

    <snip>


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