windows installer 3.1

[scotswolf]

I have a genuine Windows disc,have loaded it into my comp,but it hasn't
loaded this 'program',why??,have tried various ways of loading it,even from
Windows update,but nothing seems to work,any suggestions??

[PA Bear [MS MVP]]

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

[Calven]

This error is most likely caused by one of the following conditions:

1. The Windows Update Temporary folder is corrupted.
2. Windows Update Agent 3.0 is not installed properly.

We can perform the following steps to troubleshoot this issue. After trying
each suggestion, please go to the Windows Update site to check the result.
Thanks for your cooperation.

NOTE: Some third party programs can also affect the Windows Update service.
If you are running any third party applications such as Spyblocker, Internet
or web accelerators (programs designed to boost the speed of the Internet
connection), security or anti-virus programs (Norton, McAfee, etc.), I
recommend we temporarily disable or shut them down and then try accessing the
Windows Update site later. Please be sure to enable them again after
completing the update process.

Suggestion 1: Clean up Windows Update temporary folder
===========================================
1. Click Start, Run, type: cmd and press Enter. Please run the following
command in the open window.

Net stop WuAuServ

2. Click Start, Run, type: %windir% and press Enter.
3. In the open folder, rename the folder SoftwareDistribution to Sdold.
4. Click Start, Run, type: cmd and press Enter. Please run the following
command in the open window.

Net start WuAuServ

Suggestion 2: Reinstall Windows Update Agent 3.0
======================================
1. Visit the following link and download Windows Update Agent 3.0 to the C:\
(Choose Save, click My Computer on left panel, Click C:\, Click Open and
Click Save)

http://download.windowsupdate.com/Wi...gent30-x86.exe

2. Click Start, Click Run and copy the following command to the panel:

C:\WindowsUpdateAgent30-x86.exe /wuforce

Note: There is a space between "C:\WindowsUpdateAgent30-x86.exe" and
"/wuforce".

[scotswolf]

Not sure if explained my problem correctly,it's the 'windows installer 3.1'
program,from the genuine Windows disc,that i cannot load,not the 'update'
program.
Have tried your 2nd suggestion,but to no avail

[PA Bear [MS MVP]]

Please ignore our new wunderkind, Calven.

See http://support.microsoft.com/kb/943144 (ignore the title)

[scotswolf]

Thanx PA Bear,I tried the suggestions you made,but decided on a FULL
re-format in the end,and guess what,my problem is no more!!!,think I may have
'overlaid' my disc on the previous loading of Microsoft Windows,hence the
'problem',thanx anyway,I know where to come if i have any future probs

[Arina]

The link doesnt work.

[Shenan Stanley]

Arina (and others finding this post in the future) - this conversation in
its entirety

Which link in that is not working for you, Arina?