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Thread: Vista update error code 80072EE2

  1. #1
    Joe Guest

    Vista update error code 80072EE2

    Hello,
    I have been trying to install updates on my laptop now for Windows Vista
    Home Premium. Everytime I try to update Windows it gives me the following
    error code. 80072EE2. I don't know what else to try to do, I don't any
    firewalls or antivirus installed on the laptop as of yet. I know it is a
    Microsoft problem. Does anyone know how to get the updates to work again? I
    have just about had it with Microsofts products.
    Thanks,
    Joey

  2. #2
    Florida Gal :) Guest

    RE: Vista update error code 80072EE2

    -- if you have any toolbars installed on Internet Explorer, disable
    them..Try that, it worked for me..I use windows xp..
    "Have a Great Day"

  3. #3
    TaurArian Guest

    Re: Vista update error code 80072EE2

    You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error
    0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows Update
    Web site or the Microsoft Update Web site
    http://support.microsoft.com/kb/836941

    Windows Update Error 80072efd
    http://windowshelp.microsoft.com/Win...a29271033.mspx

    Windows Update Error 80072ee2
    http://windowshelp.microsoft.com/Win...a98ea1033.mspx

    If you are not using the Windows Firewall and are using a 3rd party Firewall, make sure
    that these sites are in your exceptions/allow list -

    http://*.update.microsoft.com
    https://*.update.microsoft.com
    http://download.windowsupdate.com


    --
    ====================================
    TaurArian [MVP] 2005-2008 - Australia
    ====================================
    How to ask a question: http://support.microsoft.com/kb/555375

  4. #4
    Calven Guest

    RE: Vista update error code 80072EE2


    Regarding the error code 0x80072ee2, I would like to explain that it is the
    same as "ERROR_INTERNET_TIMEOUT". Most times, this is a temporary issue. I
    recommend testing it on the Windows Update website at another time or
    restarting your computer. If the issue still exists, it may be caused by the
    following factors:

    1. Third party security software.
    2. Incorrect Internet Explorer setting (IE).
    3. Proxy being used is not set correctly.

    At this point, let's refer to the following steps to troubleshoot the issue.

    Suggestion 1: Disable firewalls or other Internet browser programs that can
    affect the Internet connection
    ===============================================================================
    The following programs can affect the connection to the Windows Update site.
    I suggest we temporarily remove or disable them:

    Download Accelerator
    GetRight
    Browser Blaster
    CA Security Suite
    BitTorrent
    eMule
    Sygate Personal Firewall
    Norton Internet Security
    Freedom Firewall
    Zone Alarm Firewall

    If you have any programs such as pop-up blocker, please also temporarily
    remove or disable them to test the issue. Please understand that we are
    disabling these programs only for the purpose of troubleshooting, and we can
    re-enable them after troubleshooting.

    Note: Windows Firewall is enabled by default and is used to protect the
    system when third party security programs are turned off or removed.

    For detailed information, please refer to this Microsoft Knowledge Base
    article:
    You receive an "Error 0x80072EE2" or "Error 0x80072EFD" error message when
    you try to use Windows Update
    http://support.microsoft.com/?kbid=836941

    If this issue appears to be related to a firewall program, I also recommend
    contacting the firewall manufacturer to obtain information on how to
    configure the firewall options to allow access to the Windows Update website.

    If the issue persists after disabling the third party firewall program,
    please refer to suggestion 2.

    Suggestion 2: Reset Internet Explorer settings
    ==================================
    1. Click Start, Run, type: "inetcpl.cpl" (without quotation marks) and press
    Enter.
    2. Switch to the Advanced tab.
    3. Click "Reset Internet Explorer Settings".
    4. Click Reset to confirm the operation.
    5. Click "Close" when the resetting process has finished.
    6. Uncheck the "Enable third-party browser extensions" option in the
    Browsing box.
    7. Click Apply, click OK.

    After completing the above steps, please check the result again. If it still
    does not work, let's proceed to suggestion 3.

    Suggestion 3: Reset proxy (for LAN connection)
    ====================================
    Remove invalid characters from the proxy exception list and then clear the
    proxy cache.

    1. Open Internet Explorer.
    2. In the Tools menu, select Internet Options.
    3. Click on the Connections tab.
    4. Click on the LAN Settings.
    5. Clear the entries in "Use automatic configuration script" and uncheck
    "Automatically detect settings."
    6. Click Advanced.
    7. Please delete any entry in the Exceptions section,
    8. Click OK, and return to the previous window. Uncheck "Use Proxy Server
    for your LAN", and click OK to accept the changes.
    9. Quit Internet Explorer.

    Next, clear your proxy cache.

    1. Click Start, click on Run.
    2. Type cmd in the Open box to get a DOS prompt.
    3. Type proxycfg -d at the command prompt, and press Enter.
    4. Type net stop wuauserv at the command prompt, and press Enter.
    5. Type net start wuauserv at the command prompt, and press Enter.

    Note: If you use a router to access the Internet, please remove the router
    and connect the computer to the Internet directly. This issue can be caused
    by incorrect router configurations. If any proxy is necessary for the
    Internet connection, please contact your ISP (Internet Service Provider)
    before using the above command to remove the configuration.




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