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Thread: Windows update problem in Vista

  1. #1
    Brendon B Guest

    Windows update problem in Vista

    When i try and run windows update in Vista I get the following:

    Windows could not search for new updates
    Error(s) found:
    Code 80080005 Get help

    The "Get Help" resolutions have not fixed the problems.

  2. #2
    blu gun Guest

    RE: Windows update problem in Vista

    I have the same problem but with the error code of 80070426 which translates
    to "service not started" which service isn't stated, nice.

  3. #3
    Brendon B Guest

    RE: Windows update problem in Vista

    Here is the output of the windows update log when trying:

    2007-09-03 14:14:13:146 1228 1454 Agent *************
    2007-09-03 14:14:13:146 1228 1454 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2007-09-03 14:14:13:146 1228 1454 Agent *********
    2007-09-03 14:14:13:146 1228 1454 Setup Checking for agent SelfUpdate
    2007-09-03 14:14:13:146 1228 1454 Setup Client version: Core: 6.0.6000.16386
    Aux: 6.0.6000.16386
    2007-09-03 14:14:24:565 1228 1454 Setup Determining whether a new setup
    handler needs to be downloaded
    2007-09-03 14:14:24:565 1228 1454 Setup SelfUpdate handler is not found. It
    will be downloaded
    2007-09-03 14:14:24:565 1228 1454 Setup Evaluating applicability of setup
    package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
    2007-09-03 14:14:54:595 1228 1454 Setup WARNING: Cbs StartSession, error =
    0x80080005
    2007-09-03 14:14:54:595 1228 1454 Setup FATAL: Applicability evaluation for
    setup package
    "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" failed,
    error = 0x80080005
    2007-09-03 14:14:54:595 1228 1454 Setup FATAL: SelfUpdate check failed, err
    = 0x80080005
    2007-09-03 14:14:54:595 1228 1454 Agent * WARNING: Skipping scan,
    self-update check returned 0x80080005
    2007-09-03 14:14:54:720 1228 1454 Agent * WARNING: Exit code = 0x80080005
    2007-09-03 14:14:54:720 1228 1454 Agent *********
    2007-09-03 14:14:54:720 1228 1454 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2007-09-03 14:14:54:720 1228 1454 Agent *************
    2007-09-03 14:14:54:720 1228 1454 Agent WARNING: WU client failed Searching
    for update with error 0x80080005
    2007-09-03 14:14:54:720 1228 ef8 AU >>## RESUMED ## AU: Search for updates
    [CallId = {7B95974A-E1C5-4F59-BA7C-1762F0BAB326}]
    2007-09-03 14:14:54:720 1228 ef8 AU # WARNING: Search callback failed,
    result = 0x80080005
    2007-09-03 14:14:54:720 1228 ef8 AU # WARNING: Failed to find updates with
    error code 80080005
    2007-09-03 14:14:54:720 1228 ef8 AU #########
    2007-09-03 14:14:54:720 1228 ef8 AU ## END ## AU: Search for updates
    [CallId = {7B95974A-E1C5-4F59-BA7C-1762F0BAB326}]
    2007-09-03 14:14:54:720 1228 ef8 AU #############
    2007-09-03 14:14:54:720 1228 ef8 AU Need to show Unable to Detect notification
    2007-09-03 14:14:54:720 1228 ef8 AU AU setting next detection timeout to
    2007-09-03 17:14:54
    2007-09-03 14:14:54:720 1228 ef8 AU Setting AU scheduled install time to
    2007-09-04 01:00:00
    2007-09-03 14:14:59:603 1228 1454 Report REPORT EVENT:
    {16807656-4316-4E02-94A1-8E35B9F2A4F8} 2007-09-03
    14:14:54:595+0200 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80080005 SelfUpdate Failure Software
    Synchronization Windows Update Client failed to detect with error 0x80080005.


  4. #4
    Brendon B Guest

    RE: Windows update problem in Vista

    Something further to this:

    The last date an update took place succesfully was June the 18th
    The patches which updated at this time were the following:

    Definition Update for Windows Defender - KB915597 (Definition 1.18.2637.4)
    Windows Malicious Software Removal Tool - June 2007 (KB890830)
    Update for Office 2007 (KB934391)

    On attempting to remove the update for Windows Malicious software removal
    tool I get a failure to say that it does not exist. I suspect this is the
    patch that might have caused the update problem. Is there a manual way to
    remove this?

    Thanks for your help

  5. #5
    Robert Aldwinckle Guest
    AIUI there is nothing to "uninstall." E.g. it's just a procedure to scan and
    target a few particular instances of malware. If some are found they may be
    removed. What would an "uninstall" do? Reverse the removals?

    http://support.microsoft.com/kb/890830/

    BTW did you check the mrt.log? If you find that something was removed
    unsuccessfully that could make an explanation for your symptoms which
    would involve that procedure.

    Did you ever get an answer as to how you can fix this? I read the thread
    and it doesn't look like there is any suggestions. I get he same message and
    I don't know what to do about it.

    Did anybody find a solution?

  6. #6
    Nigel Keeble Guest

    Windows Update

    This whole situation is bonkers....I have exactley the same problem..I have been searching the net all day, without a solution, oy=ther than reload the OS...this problems seems to have been around for some considerable time...without a fix action by Microsoft!!!!!!
    I am pulling my hair out with the standard response of visit the windows update site for a fix...thats exactley whats NOT working...does anyone know if SP1 fixes this issue...before a spend 5 hours trying to download it?

  7. #7
    Tom [Pepper] Willett Guest

    Re: Windows Update

    What situation?
    What same problem?

    You started a new thread without reply to the original, so what are you
    talking about?

    <Nigel Keeble> wrote in message news:200841015150thekeebles@ziweb.co.uk...
    : This whole situation is bonkers....I have exactley the same problem..I
    have been searching the net all day, without a solution, oy=ther than reload
    the OS...this problems seems to have been around for some considerable
    time...without a fix action by Microsoft!!!!!!
    : I am pulling my hair out with the standard response of visit the windows
    update site for a fix...thats exactley whats NOT working...does anyone know
    if SP1 fixes this issue...before a spend 5 hours trying to download it?



  8. #8
    toytracker_not_@hotmail.com Guest
    The subject line now reflects the problem, which I also have.

    When I start Vista I get a message that: "Windows can't check for updates

    Clicking on the "More information" balloon reveals gives me the chance to
    "Check for Updates" - the green progress bar moves for a while but nothing
    changes that I can see - no confirmation message or other error message. The
    window also says:

    Most Recent Check for Updates: 2/20/2008
    Updates were installed: 3/13/2008

    There's a button to "View Update History". Clicking this gives me more
    confusing information, because a long list of updates shows up, mostly
    "Definition Update for Windows Defender", and the status is listed as
    "Successful" with an installed date (most recent is 4/12/2008). But if I
    click on "Installed Updates", I get an empty explorer window that says "No
    updates are installed on this computer"!

    Windows Update has been set to "automatically download files, and notify me
    when updates are ready to install". I've changed it to the "recommended"
    setting to automatically download and install, at a time when I know the
    computer is on.

    So far, I've found lots of forum messages regarding this same error message,
    but no remedies (including on any microsoft fora...).

    Did you ever get solution to your code 80080005 error problem???

  9. #9
    Leaning2Mac Guest

    RE: Windows update problem in Vista

    I am trying reeeeaally hard to hang with my PC but problems like this are
    starting to drive me crazy.

    I have the same problem with error code 80080005. Before this code shows
    up, I get "Windows Update has stopped working" with the following problem
    signature. "Check online for solution" doesn't work. My automatic updating
    keeps turning itself off.

    Are there any Vista experts out there that could lend a hand? Thanks in
    advance.

  10. #10
    Gail Guest
    Did you ever fix your problem with windows update! I cant believe this has
    been going on for so long. I only just found out I cant update and half my
    services dont work. Dell were quite happy to take my money in October 2008
    when I purchased my laptop vista ultimate which cost a fortune. They must
    have known about this.
    I dont know what to do and am dispairing over the whole thing { what a joke
    } except im not laughing. I wish I had never bothered with the poxy thing?
    should have bought a mac.

    Think your Registry needs "cleaning" or "repairing"? Read and draw your own conclusions.

  11. #11
    Venom450 Guest
    I just bought this computer about a 4 days ago and I'm getting the same
    problem. I'm getting the error 80070426. I had it working for about an hour
    doing a registry cleaner but then failed again an hour later. If anyone has a
    solution please post it.

    Unfortunately I already thought of that and tried that. Apparently I'm stuck
    with this problem til service pack 2 possibly.

    To keep track of things, it helps immensely if you include all of previous
    message(s) in your replies to the newsgroup. Thank you.

  12. #12
    Venom450 Guest

    Re: Windows update problem in Vista

    I have attempted that and everything else in the book. I called gateway and
    microsoft and they both gave me the same response. I have to re-factory
    install vista once again. This will be my 5th, and get all my windows
    updates before re-installing any of my current software that I have
    installed. Apparently is a known windows issue and nothing else I can do.
    If anyone has found the way around it plz post a reply.

  13. #13
    PA Bear [MS MVP] Guest

    Re: Windows update problem in Vista

    Some tips:

    5 steps to help protect your new computer before you go online
    http://www.microsoft.com/protect/com...nced/xppc.mspx

    Steps To Help Prevent Spyware
    http://www.microsoft.com/protect/com...e/prevent.mspx

    Security FAQ & Checklist
    http://www.dslreports.com/faq/8463

  14. #14
    Chuck Guest

    Re: Windows update problem in Vista

    So no solution to the 8008005 problem that has been going on for years? Here
    is what people write as solutions and frankly I'm tired of it.. "You must
    have a virus" *sigh* This is quite obviously a windows bug not a dang virus.
    "re-register dlls" well, tried that and it only creates more error messages
    (80070005) etc... I understand that some of the solutions put forth have
    helped a couple people but not everyone. I have been searching for a solution
    to this problem for a long time and have concluded that there is no solution
    and it's not even being worked on by microsoft. It's not good business to
    have a malfunctioning piece of software and not even try to fix it. Come on
    microsoft, get with it. I've invested a lot of money in you for years and
    would like a functioning piece of software.

  15. #15
    PA Bear [MS MVP] Guest
    Despite your observations and opinion, time has proven that a hijackware
    infestation is usually (but not always) the cause of these 8008005 errors.

    Sorry if my post came off as snotty, I'm just really tired of this problem.
    If a solution is not found then I will have trojan and hijack problems. This
    is my work comp and really don't need problems with it. Just want a solution
    that works.

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