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Thread: Error Code 8000FFFF + Unable to uninstall KB929777

  1. #1
    andy Guest

    Error Code 8000FFFF + Unable to uninstall KB929777

    Operating System: Windows Vista Home Premium

    Computer: Compaq Presario SR5079UK
    2gb RAM


    Problem: "Windows Update; Error Code 8000FFFF"
    "Unable to uninstall update KB929777"

    Solutions Tried:

    Disable all Antivirus software
    Try running windows updates, and receive the error message "Error Code
    8000FFFF"
    I have been advised to uninstall update KB929777, when trying to do this I
    receive a further error
    "An error occurred, not all of the updates were successfully uninstalled"

    I have also tried the above whilst running Windows in safe mode and the same
    errors are received.

    Also tried the following:

    Disable all Antivirus software
    At command prompt; Net Stop WuAuServ
    Rename "C:\Windows\SoftwareDistribution" to "C:\Windows\sdold"
    Try installing download update "KB929777" - Unable to install
    At command prompt; Net Start WuAuServ
    Try running windows updates and, still receive the "Error Code 8000FFFF"

    I have also tried the above in safe mode, however the service "WuAuServ"
    does not run in safe mode,
    tried installing the update "KB929777" and receive the error "Installer
    encountered an error: Ox8007043c. This service cannot be stared in Safe Mode"


    I have also tried the following:
    Removing 1gb of RAM, Re-installing a previous Restore Point, Re-installing
    Windows, to which the error
    is still received.

    Andy

  2. #2
    Gistcheckin Guest

    RE: Error Code 8000FFFF + Unable to uninstall KB929777

    Do you by any chance receive the following in Event Viewer:
    Event Type: Error
    Event Source: MSExchangeAL
    Event Category: Service Controller
    Event ID: 8231
    Computer: RootServer
    Description: Permanent failure reported by policy group provider for
    'CN=Recipient Policies,CN=Exchange_Organization,CN=Microsoft
    Exchange,CN=Services,CN=Configuration,DC=DOMAIN-A,DC=com':'MAD.EXE',
    error=8000ffff. Taking provider offline.

    Cause
    This issue may occur if Domain Name System (DNS) name resolution between the
    Exchange server that is running the Recipient Update Service and the target
    domain controller that is in the remote domain is malfunctioning.
    Additionally, this issue may occur if the Short Name for the remote domain DC
    is not resolvable, even if the FQDN can be resolved (the Short Name is the
    NetBIOS name.) The Recipient Update Service may not be able to process users
    in the remote Windows domain.

    http://support.microsoft.com/kb/275294
    --
    Gistcheckin


    "andy" wrote:

    > Operating System: Windows Vista Home Premium
    >
    > Computer: Compaq Presario SR5079UK
    > 2gb RAM
    >
    >
    > Problem: "Windows Update; Error Code 8000FFFF"
    > "Unable to uninstall update KB929777"
    >
    > Solutions Tried:
    >
    > Disable all Antivirus software
    > Try running windows updates, and receive the error message "Error Code
    > 8000FFFF"
    > I have been advised to uninstall update KB929777, when trying to do this I
    > receive a further error
    > "An error occurred, not all of the updates were successfully uninstalled"
    >
    > I have also tried the above whilst running Windows in safe mode and the same
    > errors are received.
    >
    > Also tried the following:
    >
    > Disable all Antivirus software
    > At command prompt; Net Stop WuAuServ
    > Rename "C:\Windows\SoftwareDistribution" to "C:\Windows\sdold"
    > Try installing download update "KB929777" - Unable to install
    > At command prompt; Net Start WuAuServ
    > Try running windows updates and, still receive the "Error Code 8000FFFF"
    >
    > I have also tried the above in safe mode, however the service "WuAuServ"
    > does not run in safe mode,
    > tried installing the update "KB929777" and receive the error "Installer
    > encountered an error: Ox8007043c. This service cannot be stared in Safe Mode"
    >
    >
    > I have also tried the following:
    > Removing 1gb of RAM, Re-installing a previous Restore Point, Re-installing
    > Windows, to which the error
    > is still received.
    >
    > Andy


  3. #3
    andy Guest

    RE: Error Code 8000FFFF + Unable to uninstall KB929777

    Sorry, that lot means absolutly nothing to me...

    "Gistcheckin" wrote:

    > Do you by any chance receive the following in Event Viewer:
    > Event Type: Error
    > Event Source: MSExchangeAL
    > Event Category: Service Controller
    > Event ID: 8231
    > Computer: RootServer
    > Description: Permanent failure reported by policy group provider for
    > 'CN=Recipient Policies,CN=Exchange_Organization,CN=Microsoft
    > Exchange,CN=Services,CN=Configuration,DC=DOMAIN-A,DC=com':'MAD.EXE',
    > error=8000ffff. Taking provider offline.
    >
    > Cause
    > This issue may occur if Domain Name System (DNS) name resolution between the
    > Exchange server that is running the Recipient Update Service and the target
    > domain controller that is in the remote domain is malfunctioning.
    > Additionally, this issue may occur if the Short Name for the remote domain DC
    > is not resolvable, even if the FQDN can be resolved (the Short Name is the
    > NetBIOS name.) The Recipient Update Service may not be able to process users
    > in the remote Windows domain.
    >
    > http://support.microsoft.com/kb/275294
    > --
    > Gistcheckin
    >
    >
    > "andy" wrote:
    >
    > > Operating System: Windows Vista Home Premium
    > >
    > > Computer: Compaq Presario SR5079UK
    > > 2gb RAM
    > >
    > >
    > > Problem: "Windows Update; Error Code 8000FFFF"
    > > "Unable to uninstall update KB929777"
    > >
    > > Solutions Tried:
    > >
    > > Disable all Antivirus software
    > > Try running windows updates, and receive the error message "Error Code
    > > 8000FFFF"
    > > I have been advised to uninstall update KB929777, when trying to do this I
    > > receive a further error
    > > "An error occurred, not all of the updates were successfully uninstalled"
    > >
    > > I have also tried the above whilst running Windows in safe mode and the same
    > > errors are received.
    > >
    > > Also tried the following:
    > >
    > > Disable all Antivirus software
    > > At command prompt; Net Stop WuAuServ
    > > Rename "C:\Windows\SoftwareDistribution" to "C:\Windows\sdold"
    > > Try installing download update "KB929777" - Unable to install
    > > At command prompt; Net Start WuAuServ
    > > Try running windows updates and, still receive the "Error Code 8000FFFF"
    > >
    > > I have also tried the above in safe mode, however the service "WuAuServ"
    > > does not run in safe mode,
    > > tried installing the update "KB929777" and receive the error "Installer
    > > encountered an error: Ox8007043c. This service cannot be stared in Safe Mode"
    > >
    > >
    > > I have also tried the following:
    > > Removing 1gb of RAM, Re-installing a previous Restore Point, Re-installing
    > > Windows, to which the error
    > > is still received.
    > >
    > > Andy


  4. #4
    Gistcheckin Guest

    RE: Error Code 8000FFFF + Unable to uninstall KB929777

    Thanks.
    --
    Gistcheckin


    "andy" wrote:

    > Sorry, that lot means absolutly nothing to me...
    >
    > "Gistcheckin" wrote:
    >
    > > Do you by any chance receive the following in Event Viewer:
    > > Event Type: Error
    > > Event Source: MSExchangeAL
    > > Event Category: Service Controller
    > > Event ID: 8231
    > > Computer: RootServer
    > > Description: Permanent failure reported by policy group provider for
    > > 'CN=Recipient Policies,CN=Exchange_Organization,CN=Microsoft
    > > Exchange,CN=Services,CN=Configuration,DC=DOMAIN-A,DC=com':'MAD.EXE',
    > > error=8000ffff. Taking provider offline.
    > >
    > > Cause
    > > This issue may occur if Domain Name System (DNS) name resolution between the
    > > Exchange server that is running the Recipient Update Service and the target
    > > domain controller that is in the remote domain is malfunctioning.
    > > Additionally, this issue may occur if the Short Name for the remote domain DC
    > > is not resolvable, even if the FQDN can be resolved (the Short Name is the
    > > NetBIOS name.) The Recipient Update Service may not be able to process users
    > > in the remote Windows domain.
    > >
    > > http://support.microsoft.com/kb/275294
    > > --
    > > Gistcheckin
    > >
    > >
    > > "andy" wrote:
    > >
    > > > Operating System: Windows Vista Home Premium
    > > >
    > > > Computer: Compaq Presario SR5079UK
    > > > 2gb RAM
    > > >
    > > >
    > > > Problem: "Windows Update; Error Code 8000FFFF"
    > > > "Unable to uninstall update KB929777"
    > > >
    > > > Solutions Tried:
    > > >
    > > > Disable all Antivirus software
    > > > Try running windows updates, and receive the error message "Error Code
    > > > 8000FFFF"
    > > > I have been advised to uninstall update KB929777, when trying to do this I
    > > > receive a further error
    > > > "An error occurred, not all of the updates were successfully uninstalled"
    > > >
    > > > I have also tried the above whilst running Windows in safe mode and the same
    > > > errors are received.
    > > >
    > > > Also tried the following:
    > > >
    > > > Disable all Antivirus software
    > > > At command prompt; Net Stop WuAuServ
    > > > Rename "C:\Windows\SoftwareDistribution" to "C:\Windows\sdold"
    > > > Try installing download update "KB929777" - Unable to install
    > > > At command prompt; Net Start WuAuServ
    > > > Try running windows updates and, still receive the "Error Code 8000FFFF"
    > > >
    > > > I have also tried the above in safe mode, however the service "WuAuServ"
    > > > does not run in safe mode,
    > > > tried installing the update "KB929777" and receive the error "Installer
    > > > encountered an error: Ox8007043c. This service cannot be stared in Safe Mode"
    > > >
    > > >
    > > > I have also tried the following:
    > > > Removing 1gb of RAM, Re-installing a previous Restore Point, Re-installing
    > > > Windows, to which the error
    > > > is still received.
    > > >
    > > > Andy


  5. #5
    antioch Guest

    Re: Error Code 8000FFFF + Unable to uninstall KB929777


    "andy" <andy@discussions.microsoft.com> wrote in message
    news:F21C6C1F-A2D3-4AFB-BDC0-7D844B423AFF@microsoft.com...
    > Operating System: Windows Vista Home Premium
    >
    > Computer: Compaq Presario SR5079UK
    > 2gb RAM
    >
    >
    > Problem: "Windows Update; Error Code 8000FFFF"
    > "Unable to uninstall update KB929777"
    >
    > Solutions Tried:
    >
    > Disable all Antivirus software
    > Try running windows updates, and receive the error message "Error Code
    > 8000FFFF"
    > I have been advised to uninstall update KB929777, when trying to do this I
    > receive a further error
    > "An error occurred, not all of the updates were successfully uninstalled"
    >
    > I have also tried the above whilst running Windows in safe mode and the
    > same
    > errors are received.
    >
    > Also tried the following:
    >
    > Disable all Antivirus software
    > At command prompt; Net Stop WuAuServ
    > Rename "C:\Windows\SoftwareDistribution" to "C:\Windows\sdold"
    > Try installing download update "KB929777" - Unable to install
    > At command prompt; Net Start WuAuServ
    > Try running windows updates and, still receive the "Error Code 8000FFFF"
    >
    > I have also tried the above in safe mode, however the service "WuAuServ"
    > does not run in safe mode,
    > tried installing the update "KB929777" and receive the error "Installer
    > encountered an error: Ox8007043c. This service cannot be stared in Safe
    > Mode"
    >
    >
    > I have also tried the following:
    > Removing 1gb of RAM, Re-installing a previous Restore Point, Re-installing
    > Windows, to which the error
    > is still received.
    >
    > Andy


    You certainly deserve a solution if you have been trying to install this one
    since Jan 2007?
    Have you managed to install updates since Jan?
    Judging by what you have tried I would suggest a visit here-

    Start a free Windows Update incident support request:
    https://support.microsoft.com/oas/de...spx?gprid=6527

    Have you tried to get the update from here-

    http://www.microsoft.com/downloads/r...DisplayLang=en

    save to disc - disconnect from the net - disable all AV, Firwewalls etc.
    then install from the disc.
    It has worked for me and others though not with Vista.

    Good luck
    Antioch





  6. #6
    andy Guest

    Re: Error Code 8000FFFF + Unable to uninstall KB929777

    Hi Antioch,

    I am currently in the middle of a tech help, althought I have not had any
    sucess with there options yet... but am still trying!

    Will give your sugestions ago,

    Many Thanks
    Andy

    "antioch" wrote:

    >
    > "andy" <andy@discussions.microsoft.com> wrote in message
    > news:F21C6C1F-A2D3-4AFB-BDC0-7D844B423AFF@microsoft.com...
    > > Operating System: Windows Vista Home Premium
    > >
    > > Computer: Compaq Presario SR5079UK
    > > 2gb RAM
    > >
    > >
    > > Problem: "Windows Update; Error Code 8000FFFF"
    > > "Unable to uninstall update KB929777"
    > >
    > > Solutions Tried:
    > >
    > > Disable all Antivirus software
    > > Try running windows updates, and receive the error message "Error Code
    > > 8000FFFF"
    > > I have been advised to uninstall update KB929777, when trying to do this I
    > > receive a further error
    > > "An error occurred, not all of the updates were successfully uninstalled"
    > >
    > > I have also tried the above whilst running Windows in safe mode and the
    > > same
    > > errors are received.
    > >
    > > Also tried the following:
    > >
    > > Disable all Antivirus software
    > > At command prompt; Net Stop WuAuServ
    > > Rename "C:\Windows\SoftwareDistribution" to "C:\Windows\sdold"
    > > Try installing download update "KB929777" - Unable to install
    > > At command prompt; Net Start WuAuServ
    > > Try running windows updates and, still receive the "Error Code 8000FFFF"
    > >
    > > I have also tried the above in safe mode, however the service "WuAuServ"
    > > does not run in safe mode,
    > > tried installing the update "KB929777" and receive the error "Installer
    > > encountered an error: Ox8007043c. This service cannot be stared in Safe
    > > Mode"
    > >
    > >
    > > I have also tried the following:
    > > Removing 1gb of RAM, Re-installing a previous Restore Point, Re-installing
    > > Windows, to which the error
    > > is still received.
    > >
    > > Andy

    >
    > You certainly deserve a solution if you have been trying to install this one
    > since Jan 2007?
    > Have you managed to install updates since Jan?
    > Judging by what you have tried I would suggest a visit here-
    >
    > Start a free Windows Update incident support request:
    > https://support.microsoft.com/oas/de...spx?gprid=6527
    >
    > Have you tried to get the update from here-
    >
    > http://www.microsoft.com/downloads/r...DisplayLang=en
    >
    > save to disc - disconnect from the net - disable all AV, Firwewalls etc.
    > then install from the disc.
    > It has worked for me and others though not with Vista.
    >
    > Good luck
    > Antioch
    >
    >
    >
    >
    >


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