Vista update error message 80070652

[PA Bear [MS MVP]]

Why are you replying to a thread from May 2007? Please begin a new thread
about your problem.

Tip: When posting to this newsgroup, always state:

1. Your full Windows version (e.g., WinXP SP3; Vista SP1); and

2. The KB number(s) for the update(s) you're having a problem with.

Thanks.

===================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

jwoodie wrote:
> I ran diagnostics but it said no problems found. Why do I need my install
> discs?
> Thank you
>
> "Robin Walker [MVP]" wrote:
>
>> Danielle B <Danielle B@discussions.microsoft.com> wrote:
>>
>>> I have been able to install updates fine until now, but two are
>>> failing under this code, which I can not find anywhere for the
>>> meaning. The two updates are: security update for office 2007
>>> (KB934062) and Office 2007 update (KB934393)
>>
>> 80070652 means that a previous installation has not run to completion
>> successfully.
>>
>> Try Start -> Microsoft Office -> Microsoft Office Tools -> Microsoft
>> Office
>> Diagnostics
>>
>> to see whether that clears the problem. You might need your Office 2007
>> installation CD.
>>
>> --
>> Robin Walker [MVP Networking]
>> rdhw@cam.ac.uk

[hobbit1191]

I have been able to install updates fine until now, but two are failing under
this code, which I can not find anywhere for the meaning. The two updates
are: security update for office 2007 (KB934062) and Office 2007 update
(KB934393)
How do I get them to work? Thanks in advance

I also had this problem and contacted MSN by email. They assighned me some one to help me sort this out. It was sorted within two days taking into account the time difference, as I am in Ireland, and my availability to follow the instructions. I can only say get intouch with MSN they are very helpful.
Hobbit1191

[duff]

Office diagnostics found no problem and I still cannot install 4 updates
--
geezer


"Robin Walker [MVP]" wrote:

> Danielle B <Danielle B@discussions.microsoft.com> wrote:
>
> > I have been able to install updates fine until now, but two are
> > failing under this code, which I can not find anywhere for the
> > meaning. The two updates are: security update for office 2007
> > (KB934062) and Office 2007 update (KB934393)
>
> 80070652 means that a previous installation has not run to completion
> successfully.
>
> Try Start -> Microsoft Office -> Microsoft Office Tools -> Microsoft Office
> Diagnostics
>
> to see whether that clears the problem. You might need your Office 2007
> installation CD.
>
> --
> Robin Walker [MVP Networking]
> rdhw@cam.ac.uk
>
>
>

[sandra]

I saw your recommendation posted on the office website however i don't have the microsoft office button, only the program files. there are no options offered, right click or otherwise, that you've mentioned nor do i see "trust center" listed. I would like to try this option, i can't seem to download other programs because of the failure of the office downloads. I contacted the online chat through dell (bought my pc from) and they said that my issue was irrelevant and then asked whether i wanted another year's warranty. no thanks!

I would like to try and fix this myself. Any ideas on the microsoft button?
thanks

[Robert Aldwinckle]

<sandra> wrote in message news:200812300352ziveli72@yahoo.com.au...

> [NNTP-Posting-Host: 72.29.94.49.static.dimenoc.com 72.29.94.49]


Vista update error message 80070652
5/13/2007 9:06 PM PST
http://www.microsoft.com/windowsxp/e...b-6ca20651bb02


Note: you can find other discussions using the decimal number
implied by the error code.

<cmd_output OS="XPsp3">
E:\>set /a c = 0x652
1618

E:\>net helpmsg %c%

Another installation is already in progress. Complete that installation before proceeding with this install.
</cmd_output>


BTW she's "replying" to BWright:


>I saw your recommendation posted on the office website however i don't have the microsoft office button, only the program files.
>there are no options offered, right click or otherwise, that you've mentioned nor do i see "trust center" listed. I would like to
>try this option, i can't seem to download other programs because of the failure of the office downloads. I contacted the online
>chat through dell (bought my pc from) and they said that my issue was irrelevant and then asked whether i wanted another year's
>warranty. no thanks!
>
> I would like to try and fix this myself. Any ideas on the microsoft button?
> thanks