Automatic Updates Generating Error and Closing

[Robert Aldwinckle]

"Deb" <[email protected]> wrote in message
news:[email protected]...
> MowGreen....we tired the solution provided but we are still having an issue.
> Our issue however is a bit different from what I'm seeing here.


A good reason then to start a new thread and not just try to rename one
which is over a year old...

http://www.microsoft.com/communities...5-43bbc48c384a


>
> We think that the wuauclt.exe is actually a virus. We keep getting the
> wuauclt.exe has encountered an error...... and when we click don't send the
> report, we just get a blank screen, no icons, nothing. I can do the
> Ctl-Alt-Del and bring up task manager and start programs from there, but how
> do I get my screen back and all the desktop icons, start button etc.


Looks like explorer.exe isn't running? So, restart it...


---


> --
> Many thanks,
> Deb
>
>
> "MowGreen [MVP]" wrote:
>
>> Suggest you download the latest version of the Windows Update Agent:
>> http://download.windowsupdate.com/v7...gent30-x86.exe
>>
>> Save it, do NOT run it, close the browser and any other open programs
>> Now run "WindowsUpdateAgent30-x86.exe"
>> If you get a message that the Update Agent is already installed, then go
>> to Start > Run > click the Browse button
>> Navigate to where WindowsUpdateAgent30-x86.exe is located and click on it
>> Click the Open button
>> At the Open: line, click once on "WindowsUpdateAgent30-x86.exe"
>> It should be highlighted in blue
>> Click just *after* the last quotation mark - "
>> Push the Space Bar on the keyboard and type in
>>
>> /wuforce
>> The command should now look like this
>>
>> "C:\<wherethefileislocated>\WindowsUpdateAgent30-x86.exe" /wuforce
>>
>> [Notice the space after the last quotation mark]
>> Click OK or press Enter
>> Restart the system
>> Did that resolve the issue ?
>>
>> MowGreen [MVP 2003-2007]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>

[Irish Animal]

ok I have a Dell Inspiron 1150. It has Windows XP Pro installed on it. I
finally decided to go ahead and install SP3 on it. As soon as it finished the
install of SP 3 my system decided to systematically eat itself. 95% of all my
services under computer management have been turned off. I can't see my
network connections folder, I get an RPC server unavailable error. I have
installed the hotfix for SP3, Also I have made sure that the proper DLL files
are registered. I have run sfc /scannow. I can not uninstall SP3 via the
uninstall, nor from the hidden $NtUninstallServicePack$ folder thing. I can
not do a system restore because my system restore folder is now empty so the
rstrui.exe is gone. I have found that if i go back into my services under
computer management and turn on all the appropriate services that I can then
fix the internet problems and see the network connections folder contents
again. But that only lasts until my system is rebooted, then all the services
are turned back off again. So I am having to spend about 30mins restarting
the proper services just to be able to get on the internet. Also when I try
to do a Windows Update I get the 0x80070420 error on the update webpage and
from the Windows Update Agent install that I downloaded from the knowledge
base. Please help me. This is my laptop for school and I am screwed with out
it.

Irish Animal

"Donna" wrote:

> I'm having the same problem, and followed these instructions. When I ran the
> program from the icon where I saved teh file to my desktop and when I forced
> it per the instructions, I get the same error:
>
> Install failed with following error number:
> 0x80070420
>
> Help!?
>
>
> "MowGreen [MVP]" wrote:
> > >
> > >
> > >>Suggest you download the latest version of the Windows Update Agent:
> > >>http://download.windowsupdate.com/v7...gent30-x86.exe
> > >>
> > >>Save it, do NOT run it, close the browser and any other open programs
> > >>Now run "WindowsUpdateAgent30-x86.exe"
> > >>If you get a message that the Update Agent is already installed, then go
> > >>to Start > Run > click the Browse button
> > >>Navigate to where WindowsUpdateAgent30-x86.exe is located and click on it
> > >>Click the Open button
> > >>At the Open: line, click once on "WindowsUpdateAgent30-x86.exe"
> > >>It should be highlighted in blue
> > >>Click just *after* the last quotation mark - "
> > >>Push the Space Bar on the keyboard and type in
> > >>
> > >>/wuforce
> > >>The command should now look like this
> > >>
> > >>"C:\<wherethefileislocated>\WindowsUpdateAgent30-x86.exe" /wuforce
> > >>
> > >>[Notice the space after the last quotation mark]
> > >>Click OK or press Enter
> > >>Restart the system
> > >>Did that resolve the issue ?
> > >>
> > >>MowGreen [MVP 2003-2007]
> > >>===============
> > >> *-343-* FDNY
> > >>Never Forgotten
> > >>===============
>

[MowGreen [MVP]]

Was a Norton product actively monitoring the system when SP3 was
installed ? If yes, then see if running their SymRegFix tool resolves
these issues:
http://solutions.symantec.com/sdccom...080530144453EN

The download link is under " I have already installed the Service Pack
and I am facing problems ".

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



Irish Animal wrote:

> ok I have a Dell Inspiron 1150. It has Windows XP Pro installed on it. I
> finally decided to go ahead and install SP3 on it. As soon as it finished the
> install of SP 3 my system decided to systematically eat itself. 95% of all my
> services under computer management have been turned off. I can't see my
> network connections folder, I get an RPC server unavailable error. I have
> installed the hotfix for SP3, Also I have made sure that the proper DLL files
> are registered. I have run sfc /scannow. I can not uninstall SP3 via the
> uninstall, nor from the hidden $NtUninstallServicePack$ folder thing. I can
> not do a system restore because my system restore folder is now empty so the
> rstrui.exe is gone. I have found that if i go back into my services under
> computer management and turn on all the appropriate services that I can then
> fix the internet problems and see the network connections folder contents
> again. But that only lasts until my system is rebooted, then all the services
> are turned back off again. So I am having to spend about 30mins restarting
> the proper services just to be able to get on the internet. Also when I try
> to do a Windows Update I get the 0x80070420 error on the update webpage and
> from the Windows Update Agent install that I downloaded from the knowledge
> base. Please help me. This is my laptop for school and I am screwed with out
> it.
>
> Irish Animal
>