Windows XP Pro SP2
Internet Explorer 7 (7.0.5730.11)
When Windows Update loads in Internet Explorer 7 and I click Custom, the
search takes a long time to show the updates available. Windows Update
shows the following updates under High Priority:
Security Update for Windows XP (KB925902)
Windows Malicious Software Removal Tool - April 2007 (KB890830)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB932168)
When these updates install, they fail to install. Here are some errors that
I commonly see in the log file:
%WINDIR%\System32\WindowsUpdate.log
Handler FATAL: UH: 0x80070002: Inventory failed
Handler FATAL: UH: 0x80070002: GetNextRequiredFiles failed
Handler FATAL: UH: 0x80070002: GetRequiredFilesForSandboxState failed
DnldMgr FATAL: DM:CAgentDownloadManager::GenerateAllDownloadRequests:
GenerateDownloadRequest failed with 0x80070002.
DnldMgr Error 0x80070002 occurred while downloading update; notifying
dependent calls.
When the updates try to install, the Install Updates window shows:
Downloading Security Update for Windows XP (KB925902) (update 1 of 6)...
done!
Downloading Security Update for Windows XP (KB931784) (update 2 of 6)...
failed!
Downloading Security Update for Windows XP (KB930178) (update 3 of 6)...
failed!
Downloading Security Update for Windows XP (KB931261) (update 4 of 6)...
failed!
Downloading Security Update for Windows XP (KB932168) (update 5 of 6)...
failed!
Downloading Windows Malicious Software Removal Tool - April 2007 (KB890830)
(update 6 of 6)... done!
Initializing installation...
Note: the "Initializing installation..." process sits there for some time
before actually trying to install the updates.
Continues:
Installing Security Update for Windows XP (KB925902) (update 1 of 6)...
failed!
Installing Windows Malicious Software Removal Tool - April 2007 (KB890830)
(update 6 of 6)...
Here is another error from the %WINDIR%\System32\WindowsUpdate.log file:
80070002 MicrosoftUpdate Failure Content Install Installation
Failure: Windows failed to install the following update with error
0x80070002: Security Update for Windows XP (KB925902).
and then the following updates were not successfully installed (as shown in
the Installing Updates window):
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB932168)
How do I get these updates to install in XP?
Thanks.
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