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Thread: Error code 8007000B when trying to install updates

  1. #1
    arf011 Guest

    Error code 8007000B when trying to install updates

    I am running Vista Ultimate and I cannot install any updates. It fails and
    gives this error code.

  2. #2
    bloomcat@gmail.com Guest

    Re: Error code 8007000B when trying to install updates

    Same here, been in touch with tech support 2 times, the first time, he
    was "perplexed", and couldnt resovle the issue. Second time, got an
    email from someone higher up the food chain, he asked for all kinds of
    info such as my Windows update log, and sys config info. He gave me a
    list of stuff to try, but none of it worked, so I sent the stuff to
    him and I'm still waiting. Been just over 24 hours now. Will keep ya
    posted if they fix it.

  3. #3
    arf011 Guest
    Thanks so much. Yeah I have searched all over for this error and have not
    found it any place.

    I am having problem. I went step by step with the futil resource setautoreset
    and that dosen't work either any solutions YET!!!!!!!

  4. #4
    Join Date
    Mar 2007
    Posts
    2
    So, why not post those suggestions for the OP?
    They may work for someone else too.

    Has your support person given you more details about your error?
    Just because you have the same error code as the OP doesn't mean
    that you have the same problem, especially with this code

  5. #5
    Robert Aldwinckle Guest

    Re: Error code 8007000B when trying to install updates

    Can you translate that into a .dll or .exe?
    E.g. try to find instances of it in the registry
    and any associated .dll

    Alternatively you may get some clues about the module involved
    by running ProcMon (Process Monitor, now being distributed from TechNet.)

    Good luck

  6. #6
    red Guest

    Re: Error code 8007000B when trying to install updates

    I have exactly the same problem with Vista Ultimate. It installed updates
    perfectly until those released 29th January. It will happily install Defender
    and driver updates, but will fail with all other updates, giving the same
    0x8007000B error that you describe.

    Reading through the WindowsUpdate.log I think it looks like it can't
    download these updates...

  7. #7
    chrisminett Guest

    Re: Error code 8007000B when trying to install updates

    I've tried one of the problem updates with Process Monitor running (no
    problems on Vista x64), and although I can work out where the error occurs by
    checking against when the relevent log file entries are written, that still
    leaves a few thousand entries, in which I can see nothing screamingly obvious.

    I also tried it with verbose logging enabled, and the first 'FATAL' entries
    are as follows, only problem being that I have no clue what it means, even if
    it is at all useful:

    2007-02-12 00:30:21:579 532 11bc Handler FATAL: CBS called Error with
    0x8007000b,
    2007-02-12 00:30:21:579 532 458 Handler FATAL: UH: 0x8007000b: Async stage
    operation failed in CUHCbsHandler::StageCbsPackage
    2007-02-12 00:30:21:579 532 458 Handler FATAL: Request generation for CBS
    update complete with hr=0x8007000b and pfResetSandbox=0
    2007-02-12 00:30:21:579 532 458 Handler FATAL: Error source is 106.
    2007-02-12 00:30:21:579 532 458 DnldMgr FATAL:
    DM:CAgentDownloadManager::GenerateAllDownloadRequests:
    GenerateDownloadRequest failed with 0x8007000b.

  8. #8
    PA Bear [MS MVP] Guest

    Re: Error code 8007000B when trying to install updates

    1. Unlimited installation and compatibility support for Vista SP1 is
    available at no charge through 18 Mar-09
    • US:
    http://support.microsoft.com/oas/def...4&gprid=500921
    • CA:
    http://support.microsoft.com/oas/def...4&gprid=500921
    • UK:
    http://support.microsoft.com/oas/def...4&gprid=500921
    • AU:
    http://support.microsoft.com/oas/def...4&gprid=500921
    • Other: http://support.microsoft.com/oas/default.aspx | select Windows
    Vista | select Windows Vista Service Pack 1

    2. Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/de...spx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB123456).

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

  9. #9
    Eclipse Guest

    Re: Error code 8007000B when trying to install updates

    OK i keep having the same problem with the failed updates i keep getting the
    same error code 8007000B and i follow what the windows tips are
    "type fsutil resource setautoreset C: " in the command prompt window but
    when i restart my computer and try to install update again and it still says
    Failed and i have read all the replys from the Microsoft person and i
    noticed he replys the SAME message over and over ..... but that message does
    NOT seem to help me any can any one help me? btw i have windows Vista as
    well ;) or maybe ; (

  10. #10
    PA Bear [MS MVP] Guest

    Re: Error code 8007000B when trying to install updates

    Please begin a new thread about /your/ issue, Eclipse. Thanks.
    ===========================
    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/de...spx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.

  11. #11
    icanbeso Guest

    Re: Error code 8007000B when trying to install updates

    I keep having the same issues. I tried what you said in previous post but
    when i open the command post it does not give me an option to select run as
    administrator. It says c:\Users\Edie. so i went ahead and put the command in
    and it tells the the fsutil utility requires that you have administrative
    privileges.

    I am also unable to defrag my computer. Are the two related?

  12. #12
    amethystlady Guest

    Re: Error code 8007000B when trying to install updates

    I have the same problem with Vista Home Premium. I asked for help and wrote
    out the exact error message and code(s). This has been going on since last
    year...and once in a while some updates will install...eventually....but I
    still have 24 that absolutely will NOT install. I wrote to tech support, and
    received an answer that told me to turn off my firewall. Well, I have turned
    off both the Windows and my Virus Scan firewalls, yet was only able to
    install 5 successfully.

    I also get a smaller code...87F with this 8007000B code.

    Also, my automatic backup isn't working anymore either. I tried to backup
    to a disk, but none of them took...even tho a message said they took. I am
    about to take Vista out of my computer and put XP back in.

  13. #13
    Join Date
    Aug 2009
    Posts
    1

    Re: Error code 8007000B when trying to install updates

    This error code is nothing easy to figure but I did notice I had windows defender up and running which I did have shut off because I have my own ISP virus and spyware program. All of a sudden though, I found this setting on and disabled it. I had heard it wasn't good to have two of these running at the same time. So after disabling Windows Defender and re-booting, all my udates installed properly; sure hope this helps everyone cause it seemed to do the trick for me.

  14. #14
    Join Date
    May 2008
    Posts
    4,570

    Re: Error code 8007000B when trying to install updates

    Here is simple process by which you can avoid the error. Just click on Start Menu > Run. Type cmd and hit enter. In the command prompt window give the following command - fsutil resource setautoreset true c:\. Then hit enter. Restart your computer and check back again. Before this you must log in as a administrator. Otherwise windows will prompt you for the password.

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